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jomf

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Cool Cruiser (2/15)

  1. The cruise more than makes up for the slightly uncomfortable wait to board! Have a great time!
  2. We embarked at Civitavecchia last November. It was a shower! No priority boarding, no refreshments apart from one small bottle of water between us. Hard plastic seats. Four hour wait. Our next cruise leaves from Barcelona, I’m hoping for a better experience!
  3. Maybe they were handing them out in the suite guest area but unfortunately not in ours! I'm taking my own refreshments next time!
  4. You must be special, we didn’t get anything apart from one bottle of water between us! We waited for 4 hours, it was the worst embarkation we have ever experienced!
  5. Are you a member of any of the RCCL loyalty groups, ie Celebrity etc? Our level with Azamara showed on Celebrity. Which would provide you with the necessary evidence. However, If your level had been earned by cruises on other lines and last March was your first Azamara cruise then it would not count now.
  6. I believe they were European, possibly Belgium. Also see post 4 above, Norn Iron
  7. I was told by a couple of people onboard that they were only offered one option, not both. They thought it might have been because they had used an agent, but also it is possible that their nationality was the cause.
  8. Our agent phoned Azamara yesterday, the fcc has now been applied to the new booking.
  9. We have been given 50% of the amount we paid as fcc but only the cruise fare not the taxes. Ie if Cruise fare £1000 taxes Circa £225 Total paid £1225 £500 to be given as fcc. When we were at the captains q & a we were told it would be 50% of amount paid in fcc, which is not quite the case.
  10. We were told onboard the certificate would be with us, at the latest, in 40 days. With Azamara’s great shoreside administration I doubt I would get anything without a call ( or two!). We are looking to book a cruise, which we cannot do until we know the fcc is available to use.
  11. Just phoned Azamara again. I’m told the fcc will be linked to our previous booking number and applied when we book the next cruise. It’s not the amount I was expecting but better than nothing! If you were on the cruise I would phone Azamara as they don’t seem to be sending anything out.
  12. I booked direct, we received the letter offering either two days refund or the 50%fcc. I am wishing we had taken the two days refund now!
  13. I heard from a Canadian on the cruise who phoned Azamara just before Christmas and, after some typical denial, managed to secure her fcc.
  14. We were on the Onward cruise that lost power in the Med, Nov 2023. Azamara offered either two days refund or FCC of 50% of cruise fare paid. we opted for the fcc. Where do I find how much was given to me and where it’s shown? I have received an email from Azamara which was complete gobbledegook! They haven’t replied to my second email, having closed my enquiry for some reason.
  15. Cabin 7055 Onward Inside cabin We had this cabin for two nights! Then a pipe from the swimming pool broke, which meant we got no sleep while they fixed the pipe. We moved cabins to 7075, Balcony cabin. All fine.
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