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almostnewtocruise

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  • Posts

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About Me

  • Location
    israel
  • Interests
    travel;books;trivia
  • Favorite Cruise Line(s)
    Azamara, Celebrity
  • Favorite Cruise Destination Or Port of Call
    Europe

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  1. We are going in April, so ahead of you. Will look them up, thanks!
  2. Yes indeed, the "tricky" part is the combination of the short tour with the transfer - and the need for a larger vehicle. That's why I try it here.. These boards are very useful for finding all kinds of information. We've already done it in other ports, but never in Lisbon. If I won't get any further recommendations, I'll research it "the hard way", as suggested Thanks!
  3. .. for a transfer of 6 people (with luggage) from an airport hotel to the cruise port with a short (up to 2 hours) tour of the city. TIA!
  4. Happy to announce that the refund has arrived (yesterday) ! I don't know if the "threat" of involving the CC company helped or is it just that "the time has come". Anyway - thanks everybody for your advice and sympathy ! Happy sailings and good news to all !
  5. Wow! That's impressing. Still nothing, but my TA says they promise it will been "very soon"
  6. Thanks to you all for taking the time to reply! (And special thanks to those who expressed their concern for our situation here 😍) I do appreciate the advice about involving the credit card company. I must admit that I didn't think about this route at all. And, to tell the truth, the perspective that I won't be able to use this card for future NCI cruises doesn't "scare" me at all. As it is, I don't feel that I even want to try them again. Of course, this can change.. (as so many things in life do 😉) So I think that for now I'll take the advice to wait a little longer.. Involve (yet again) our TA.. (maybe she can "scare" them with the CC thing? I just can't imagine waiting 16 months for the refund! 😉 ) Will keep you posted if/when anything good happens hoping for better times Miriam
  7. On November, 8 were supposed to embark on Epic . Starting in Civitavecchia - ending in Haifa. We were very excited, as it would have been our very first cruise on NCL and - to make it even better - the cruise was going to end for us "at home" (we are Israelis). At this point the cruise was of course already paid off. But on October 7 a war started in Israel - and everything has changed. To make the story short.. Of course NCL changed its itineraries for the region. Haifa , as a disembarking and embarking port, was replaced with Athens. Other ports have been replaced too. All the customers were notified of the changes and were given a choice to cancel. The general public had been offered FCC instead of this changed itinerary.. The Israelis were offered a total refund.. Not only for this specific cruise but also for their other cruises this year. Which I thought was quite considerate of NCL. So (of course) we did cancel.. and were promised to receive a refund within 14 days. This was on the 13th of October. After we waited and waited, our TA contacted NCL several times and, at some point, have been told that it will take another 10 days.. Those have also passed many days ago. And still nothing. I wonder if there are other people here in the same situation.. Or whoever has any experience with NCL refund policies. (I must say that I am quite disappointed with NCL. We had another cruise booked with RCI (Rhapsody of the Seas). They cancelled their cruise (also from Haifa) and we got a refund in less than a week. )
  8. Our Med. Onward cruise on the 22nd of April was also almost full. There were lots of solo travelers, so probably not many empty cabins (if at all). What impressed me was the fact that we - with only 209 days of cruising - were in the 2nd place of the "frequent cruisers". This has never happened before. There were many "first timers" and (relatively) "new Azamarians" aboard.
  9. Yesterday our account on the new website was still empty. But this morning it shows both our cruises (16 and 23 days to go) with the correct tier and points. It also shows correctly the excursions we bought on the old website. The OBC displayed doesn't seem to be right, but hopefully it can be straightened up onboard. Check in is still unavailable here, but we did it on the old website and have our Express Passes ready.
  10. I would like to hear recommendations for a transfer from Schiphol to the cruise terminal (in Piet Heinkade) - from those who have actually used them. What I find online varies from 45Euro to 71 Euro - and no idea how reliable they really are. Thanks in advance!
  11. Latest news - we too got all of our refund back!! (June 2 - 9 cruise) Very happy.. Thanks Celebrity!
  12. Glad to hear you got your refund so quickly - and without any fuss. We are still waiting for ours (we got off the ship on July, 9) And we too "gave away" all of our non- refundable OBC. Mainly to the wonderful guys in Room Service 😀
  13. I saw this topic and - being a quarantine "survivor" on the Edge - start reading it, thinking maybe I can add some insights from our personal experience. Too many posts, so I jumped to the last page and discovered that this has developed into pro and con vaccine and booster discussion. Everybody to his own, but just let me say first that we have been vaccinated and boostered twice. And if (when) a new (and updated!) booster will be offered, we'll happy do it again, as our last one was in the beginning of January 2022, so its effectiveness has diminished a lot until July. Still we believe that our immune system has profited nicely from our vaccines (we are over 75) , as we experienced VERY mild symptoms. Actually I am sure that - had we not been tested (as a routine, because we were staying on a b2b cruise in Rome) - neither we - nor anyone else would have found that we are "positive". We even insisted on a second test just to be sure it wasn't a mistake. Anyway.. we stayed in isolation - in the "red zone" on deck 6. Actually it wasn't so bad at all, but of course it wasn't the cruise we've planned. 😀 Now waiting for our refund from Celebrity..
  14. I am happy to say that (at last!) we got the FCC for our second cruise. So - as promised - we got $300 (we were in a veranda) per cruise and not per person. We can use them until June 2023. These were April cruises, so it took more than the 45 days promised. Our TA called several times, I wrote emails and mentioned it here. Supposedly all that helped. I'm glad to put that behind us. Good Luck to all of you who are still waiting!
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