We just booked our first two cruises on MSC, April 2024 on Seashore, and September 2025 on the World America. We have always stuck to CCL, NCL and once on Princess so we are excited to see what MSC is all about. So far however we have had some not great experiences with their customer service department, and their website sucks (at least compared to CCL). Hope this is not a reflection on how the cruises will be.
Regarding the website. I set up an account, but it keeps telling me to link the booking numbers, but when I do it says there is a problem with the booking numbers and to try again, anybody else have that issue? Also, when I try to become a Voyages Club member, and put in my info it says my email address in already in use, but I have not signed up for it before.
I know I will probably need to just call customer service, but was hoping someone here can elevate my initial worries about my experience so far.
