joepeka

Shows opened yesterday, 64 days out, was able to use both the app and the web site to get reservations that we wanted.

Yea, those "New" states... they aren't so new so maybe the AI generated software didn't think it was relevant any longer. 🙂

Agree. And since your check-in window is a week from today (or a week from last night at midnight, port time), I would be interested in knowing if the app still allows you to select arrival time without going through the prior traveler info step. Some have reported recently that you cannot do that any longer.

True, that screen does show our check-in date accurately, I just hope the option to start check-in actually returns on that date.

I did notice one interesting update on the app after I updated it this morning, the "Check-In" icon at the bottom of the initial page is gone. Previously, it was there but when you tapped it, the next screen said (paraphrasing) "check back closer to your cruise date." I hope it comes back when our check-in window opens.

I too have had no issues all this week, contrary to what others mention above... until today. The web site forced me to change my password this morning ("User name or password not recognized"). I also had to login to the app using the new password. Sure hope that's it. 🤔

I am going to guess that your check-in window has not opened yet and thus the message you're getting? FWIW, I always use a TA and am currently outside my check-in window and can't do much on my booking except pre-cruise purchases, etc. but I don't get the message you're seeing.

I'm sure I will be corrected if this comment is inaccurate but last we used it, the shuttle is only day of cruise and only from airport to cruise port. So if you come in the day prior and are at a hotel, that shuttle won't be an option.

There's another thread this morning (below link, perhaps you've seen it) where it's being reported that the skip ahead to do arrival time only in the app no longer works and you have to do all the check-in info prior to arrival time selection. Don't know if that's a glitch because of the issues RCI has had with the web site and app today or if it's a permanent "fix."

My apologies, I misunderstood biker19's comment, please ignore.

We too are a little over two months out and get the "Where's the fun? Try pulling down for all of today's entertainment." Pulling down does nothing. I guess I'm confused by your suggestion to use the planner in the month before sailing. How do you do that?

You're correct - Puerta Maya could handle four ships though I've personally never seen more than three. Just for grins, I looked at the Coz port schedule through the end of July and there was only one day with more than five ships in port and that's next week (April 11) when there's six. Most of the time it's 1-5.

I know this subject has been covered, probably to the OP's satisfaction, but I want to give him/her a real time example of five ships in port in Cozumel. Here's a link to the Marine Traffic site showing five in Coz: three in the international pier areas (one CCL, one NCL, one RCI) and two at the pier near town center (one NCL, one MSC). I'm guessing the international piers of CCL could handle at least one more. https://www.marinetraffic.com/en/ais/home/centerx:-86.937/centery:20.501/zoom:13

That is pathetic. You're already checked in and on the boat for hours and they finally tell you "thanks for playing"?

Definitely not on your end. I keep getting the "It's not you, it's us" error trying to just login. 😦