Perks for repeat customers: What does each line offer?

Nice job Fuel Science!

Lets not forget this asterisk for the only Viking benefit that means something-

**Viking Explorer Society Travel Credits may not be combinable with some promotions. Please check offer details.

And don't assume that if the offer details don't mention anything, that the above doesn't apply!

:)

AMA Waterways

Privilege Rewards: http://www.amawaterways.com/my-trip/loyalty-program

After one cruise: Blue

$100 per person discount

Privilege guest reception

After two cruises: Silver

Complimentary welcome amenity

Free airport transfers

$100 discount on a 1-category upgrade

After three Cruises: Gold

Complimentary 1-category upgrade

A-Rosa

https://www.a-rosa.de/en/river-cruises/my-a-rosa/kundenclub.html

Membership available online after two cruises

Free Parking in Cologne and Passau (only for "Premium all inclusive" bookings)

For two or more "Premium all inclusive bookings" per year, we will grant you a discount of 10% on the lower priced cruise (not to be combined with other discounts)

Exclusive Mini Group Discount of 10% for customer club members for groups of min. six full-playing adults who book the "Premium all inclusive" rate (not to be combined with other discounts)

Waiting list priority

A-ROSA Club Gift for joining the Club

On board:

One free A-ROSA Dining evening (cruises of 5+ nights)

50% discount on SPA-ROSA treatments (not to be combined with additional discounts)

20% discount on A-ROSA logo products in A-ROSA board shop

Exclusive ship's visit and tour with the Hotel Manager, Captain or Senior Technical Officer

Free Wi-Fi (subject to availability)

Exclusive Welcome Reception with Hotel Manager

Cabin greeting on the day of arrival

Birthday cake, if you celebrate your birthday onboard with us

Avalon

Globus Journeys Club: http://www.avalonwaterways.com/About-Journeys-Club/

Must join (free on-line registration) (Trips with Globus, Monograms & Cosmos all qualify for Journeys Club membership)

5% discount on the “land only” portion of future cruises. We got this in addition to a 40% discount on our most recently booked cruise.

Access to Concierge Desk telephone number for cruise planning and booking.

On board:

Welcome fruit tray, free drink, and member pin.

No obvious additional perks for more than one cruise.

Avalon UK

Globus Journeys Club: http://avaloncruises.co.uk/jcsignup

For your second cruise enjoy a £100 discount per couple on future booking

For your third cruise enjoy a £150 discount per couple on future bookings

For your fourth cruise or more cruise enjoy a £200 discount per couple on all future bookings

Onboard:

Tantalising fresh fruit platter in your stateroom

Onboard drinks voucher to welcome you onto your new Avalon adventure

A Journeys Club membership collectors pin exclusive to your ship

Emerald

Emerald Explorer Loyalty Club (UK only ?): https://www.emeraldwaterways.co.uk/emerald-explorer

£100 discount on future cruises

Grand Circle

Inner Circle Club https://www.gct.com/grand-circle-difference/inner-circle-club/benefits

After first trip:

5% discount on next cruise if booked within a year. Drops to 3%, and then expires after 2nd year.

Inner Circle (after 3 GCT/GCCL/OAT trips)

$250 pp credit for each additional trip within a calendar year

Room & cabin upgrade (when available)

Pre-trip gift

Cocktail party

Priority luggage service

After 5 trips

6% discount on next cruise if booked within a year. Drops to 3%, and then expires after 2nd year.

After 10 trips

$350 pp credit for each additional trip within a calendar yearr

$100 credit for each new passenger referred

$200 reduced per-person rates on an OAT Private Adventure

Scenic

Scenic Club https://www.scenicusa.com/why-scenic/scenic-club

After one trip: Scenic Club Gold

A $200 Thank You voucher to be redeemed on your next cruise or tour*

A $100 Share With A Friend voucher plus you will earn a $200 Referral Credit*

Scenic Club Gold luggage, which you’ll receive prior to every trip*

Member only offers on selected itineraries.

After 5 trips of 50 days travel: Scenic Club Platinum

Limousine transfers before and after you travel Alternatively, you can enjoy a complimentary night’s hotel stay if the limousine service is not available at your location or a $50 each way Transfer credit

A complimentary pre or post night’s hotel stay for trips of 20 days or more

Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip*

After 10 trips or 100 days travel: Scenic Club Diamond

A Scenic Club Diamond fullsized suitcase or a $100 Visa card prior to each departure*

Scenic Club Diamond trolley bag and selection of luggage prior to every trip*

An extended distance allowance for the chauffeur-driven limousine service.*

Exclusive Scenic Club Diamond offers

Access to exclusive member only wonder itineraries

Tauck

Free one-night pre- or post-cruise stay at Tauck-selected hotel (requires early booking)

Uniworld

River Heritage Club: https://www.uniworld.com/en/already-booked/river-heritage-club/

1. 5% discount on bookings. Can be combined with other promotions, on-board booking discount, early booking discount, etc. It used to be a fixed amount ($150 per person), but the 5% is new for 2017. The 5% comes off after the other discounts.

2. One bag of laundry per PERSON per week (not just per stateroom). The laundry bags are decent sized; we were able to fit several pairs of pants, a few shirts, and assorted small items.

3. Past cruisers' reception. These have been of variable quality, and on a line that is all-inclusive anyway, the added value is somewhat diminished. But, nice to have.

4. One-category upgrade (if available, doesn't get you into a suite, etc). Have never had this happen, as we have always booked the highest non-suite or an actual suite.

5. Complimentary in-room fruit platter. Not a big deal.

NB: Uniworld is part of Red Carnation (a hotel chain). If you've ever stayed in one of those properties, you can get at least some of these benefits, even if it's your first Uniworld cruise.

Caveat: only #1 seems to apply on Non-European cruises. Nevertheless, ewizabeff reports that all of the perks were available to her on an Asian cruise.

Caveat 2: These benefits can be combined with AMEX Platinum cruise privileges, and the AMEX benefits supposedly apply to non-European cruises as well. I will know for sure after the India cruise, but supposedly we're going to get $300 OBC, a bottle of sparkling wine, and a box of chocolates.

Vantage

President’s Club: http://www.vantagetravel.com/whyvantage/waystosave/presidentsclub

After 1 trip

5% credit to apply to your next journey (expires after one year)

After 3 Vantage trips: President’s Club

FREE FlightChoice

Complimentary room and cabin upgrade (when available)

20 Euros laundry allowance per person on owned (not chartered) ships

10% off on all on-board purchases + bar, excluding gratuity on owned (not chartered) ships

10% off on optional tours on all ships

Exclusive President's Club phone number: 1-800-833-0899

Viking

Viking Explorer Society: http://www.vikingrivercruises.com/why-viking/community/index.html

Silver Tier (After one trip)

Past Guest Travel Credit $200 per person if booked within one year of cruise, $100 if booked within two years. May not be combined with some other promotions. Read the fine print.

Members-only on board cocktail party

Exclusive Explorer Society phone number

Premier Tier (After 3 trips)

Complimentary Viking Air Plus services

Apparently Emerald will be offering the same PP incentive of $200 pp on your 2nd trip. However, the previous trip must be with Emerald - and not with Scenic (although it is the parent company...).

I haven't found this on their website... but did have an opportunity to chat with one of the senior staff at a travel show, and this is the information he gave me.

Fran

Thanks for all the research, Fuel Science:)

Thank you FuelScience, just on the Scenic side there are some very, very slight differences from country to country. There is also a new category, 'Emerald' an additional £50.00 per person off your next cruise + £50.00 credit for the Wellness Centre, upgraded hotel where available, multiple access to all dining venues and a welcome home hamper for trips of over 20 days.

Hope this helps your excellent list, of perks that we pay for, oops is that cynical or what. CA

Thank you FuelScience, just on the Scenic side there are some very, very slight differences from country to country. There is also a new category, 'Emerald' an additional £50.00 per person off your next cruise + £50.00 credit for the Wellness Centre, upgraded hotel where available, multiple access to all dining venues and a welcome home hamper for trips of over 20 days.

Hope this helps your excellent list, of perks that we pay for, oops is that cynical or what. CA

CA,

I'll just add a Scenic UK section. And you're right, nothing is "free."

On my second Uniworld trip I also received a small duffel bag. That was a number of years ago, so I don't know if they still do it.

We received a Uniworld tote bag in December.

We received a Uniworld tote bag in December.

Was that on your second Uniworld cruise?

Come to think of it, we've received small gifts like that on our Uniworld cruises as well, for being repeat customers.

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We received a Uniworld tote bag in December.

I think you are right. What I got was a tote bag, on the second trip.

Thanks, I've been looking on line this morning, and I couldn't find anything on Tauck's web site.

Hi again --

There may not be anything about this perk on the website. We have gotten letters advising us of this perk, following the cruise.

AG

We were just notified by our TA that we were upgraded from Aquarium class to a French balcony on our upcoming Rhine cruise on Uniworld. (one class upgrade, mentioned above).

Robin

We were just notified by our TA that we were upgraded from Aquarium class to a French balcony on our upcoming Rhine cruise on Uniworld. (one class upgrade, mentioned above).

 

Robin

Awesome! Is this on SS Antoinette?

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AMA Waterways

Privilege Rewards: http://www.amawaterways.com/my-trip/loyalty-program

After one cruise: Blue

$100 per person discount

Privilege guest reception

After two cruises: Silver

Complimentary welcome amenity

Free airport transfers

$100 discount on a 1-category upgrade

After three Cruises: Gold

Complimentary 1-category upgrade

A-Rosa

A-Rosa Club: https://www.a-rosa.de/en/river-cruises/my-a-rosa/kundenclub.html

Membership available online after two cruises

Free Parking in Cologne and Passau (only for "Premium all inclusive" bookings)

For two or more "Premium all inclusive bookings" per year, we will grant you a discount of 10% on the lower priced cruise (not to be combined with other discounts)

Exclusive Mini Group Discount of 10% for customer club members for groups of min. six full-playing adults who book the "Premium all inclusive" rate (not to be combined with other discounts)

Waiting list priority

A-ROSA Club Gift for joining the Club

On board:

One free A-ROSA Dining evening (cruises of 5+ nights)

50% discount on SPA-ROSA treatments (not to be combined with additional discounts)

20% discount on A-ROSA logo products in A-ROSA board shop

Exclusive ship’s visit and tour with the Hotel Manager, Captain or Senior Technical Officer

Free Wi-Fi (subject to availability)

Exclusive Welcome Reception with Hotel Manager

Cabin greeting on the day of arrival

Birthday cake, if you celebrate your birthday onboard with us

Avalon

Globus Journeys Club: http://www.avalonwaterways.com/About-Journeys-Club

Must join (free on-line registration) (trips with Globus, Monograms & Cosmos all qualify for Journeys Club membership)

5% discount on the “land only” portion of future cruises. This can be combined with other offers (ex. recent booking with 40% off cruise)

Access to Concierge Desk telephone number for cruise planning and booking.

On board:

Welcome fruit tray, free drink, and member pin.

No obvious additional perks for more than one cruise.

Avalon UK

Globus Journeys Club: http://avaloncruises.co.uk/jcsignup

For your second cruise enjoy a £100 discount per couple on future booking

For your third cruise enjoy a £150 discount per couple on future bookings

For your fourth cruise or more cruise enjoy a £200 discount per couple on all future bookings

Onboard:

Fresh fruit platter in your stateroom

Onboard drinks voucher

A Journeys Club membership collectors pin exclusive to your ship

Emerald

Emerald Explorer Loyalty Club (UK only ?): https://www.emeraldwaterways.co.uk/emerald-explorer

£100 discount on future cruises

Emerald US is reported to offer a $200 pp credit on the next cruise (uncomfirmed)

Grand Circle

Inner Circle Club https://www.gct.com/grand-circle-difference/inner-circle-club/benefits

After first trip:

5% discount on next cruise if booked within a year. Drops to 3%, and then expires after 2nd year.

Inner Circle (after 3 GCT/GCCL/OAT trips)

$250 pp credit for each additional trip within a calendar year

Room & cabin upgrade (when available)

Pre-trip gift

Cocktail party

Priority luggage service

After 5 trips

6% discount on next cruise if booked within a year. Drops to 3%, and then expires after 2nd year.

After 10 trips

$350 pp credit for each additional trip within a calendar yearr

$100 credit for each new passenger referred

$200 reduced per-person rates on an OAT Private Adventure

Scenic

Scenic Club https://www.scenicusa.com/why-scenic/scenic-club

After one trip: Scenic Club Gold

A $200 Thank You voucher to be redeemed on your next cruise or tour*

A $100 Share With A Friend voucher plus you will earn a $200 Referral Credit*

Scenic Club Gold luggage, which you’ll receive prior to every trip*

Member only offers on selected itineraries.

After 5 trips of 50 days travel: Scenic Club Platinum

Limousine transfers before and after you travel Alternatively, you can enjoy a complimentary night’s hotel stay if the limousine service is not available at your location or a $50 each way Transfer credit

A complimentary pre or post night’s hotel stay for trips of 20 days or more

Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip*

After 10 trips or 100 days travel: Scenic Club Diamond

A Scenic Club Diamond fullsized suitcase or a $100 Visa card prior to each departure*

Scenic Club Diamond trolley bag and selection of luggage prior to every trip*

An extended distance allowance for the chauffeur-driven limousine service.*

Exclusive Scenic Club Diamond offers

Access to exclusive member only wonder itineraries

Scenic UK

Scenic Club https://www.scenic.co.uk/why-scenic/loyalty

After one trip: Scenic Club Gold

A £100 discount to be redeemed on your next cruise or tour*

Scenic Club Gold luggage, which you’ll receive prior to every trip*

A complimentary Scenic Wonder Club Magazine

After 5 trips of 50 days travel: Scenic Club Platinum

Private transfers before and after your travel (40 mile max)

A complimentary pre or post hotel stay for trips of 20 days or more*

Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip

After 10 trips or 100 days travel: Scenic Club Diamond

A Scenic Club Diamond full-sized suitcase or £75 gift card prior to each departure

Scenic Club Diamond trolley bag and selection of luggage prior to every trip

An extended distance allowance for the private transfer service (70 miles)

After 25 trips or 250 days travel

Additional £50 voucher to be redeemed on next cruise/tour (£150 in total)

£50 on-board credit for use in the Wellness Centre

Upgrade hotel categories for pre or post accommodation

Multiple access to dining at Table La Rive/Table d’rOr, Portobellos or L’Amour

Unlimited laundry and pressing on cruises

Welcome home hamper after every trip of 20 days or more

Tauck

Free one-night pre- or post-cruise stay at Tauck-selected hotel (requires early booking)

Uniworld

River Heritage Club: https://www.uniworld.com/en/already-booked/river-heritage-club/

1. 5% discount on bookings. Can be combined with other promotions, on-board booking discount, early booking discount, etc. It used to be a fixed amount ($150 per person), but the 5% is new for 2017. The 5% comes off after the other discounts.

2. One bag of laundry per PERSON per week (not just per stateroom). The laundry bags are decent sized; we were able to fit several pairs of pants, a few shirts, and assorted small items.

3. Past cruisers’ reception. These have been of variable quality, and on a line that is all-inclusive anyway, the added value is somewhat diminished. But, nice to have.

4. One-category upgrade (if available, doesn’t get you into a suite, etc).

5. Complimentary in-room fruit platter. Not a big deal.

Although not listed on the web site, several cruisers report getting tote bags or equivalent on repeat cruises.

NB: Uniworld is part of Red Carnation (a hotel chain). If you’ve ever stayed in one of those properties, you can get at least some of these benefits, even if it’s your first Uniworld cruise.

Caveat: only #1 seems to apply on Non-European cruises. Nevertheless, ewizabeff reports that all of the perks were available to her on an Asian cruise.

Caveat 2: These benefits can be combined with AMEX Platinum cruise privileges, and the AMEX benefits supposedly apply to non-European cruises as well. Jpalbny will confirm following an India cruise.

Vantage

President’s Club: http://www.vantagetravel.com/whyvantage/waystosave/presidentsclub

After 1 trip

5% credit to apply to your next journey (expires after one year)

After 3 Vantage trips: President’s Club

FREE FlightChoice

Complimentary room and cabin upgrade (when available)

20 Euros laundry allowance per person on owned (not chartered) ships

10% off on all on-board purchases + bar, excluding gratuity on owned (not chartered) ships

10% off on optional tours on all ships

Exclusive President’s Club phone number: 1-800-833-0899

Viking

Viking Explorer Society: http://www.vikingrivercruises.com/why-viking/community/index.html

Silver Tier (After one trip)

Past Guest Travel Credit $200 per person if booked within one year of cruise, $100 if booked within two years. May not be combined with some other promotions. Read the fine print.

Members-only on board cocktail party

Exclusive Explorer Society phone number

Premier Tier (After 3 trips)

Complimentary Viking Air Plus services (may no longer be offered)

Nice thread FuelScience - thanks for doing all the legwork!

One Viking perk you show is no longer given:

"Premier Tier (After 3 trips)

Complimentary Viking Air Plus services"

I just called them to find out after reading about it here because I paid $50/pp to use Air Plus the other day and have taken 3 cruises with them and am a member of the Explorers Society (:rolleyes:). The rep said unfortunately that's no longer offered. If you've booked a suite Air Plus is complementary but not given as a perk to past travelers.

Nice thread FuelScience - thanks for doing all the legwork!

 

One Viking perk you show is no longer given:

 

"Premier Tier (After 3 trips)

Complimentary Viking Air Plus services"

 

I just called them to find out after reading about it here because I paid $50/pp to use Air Plus the other day and have taken 3 cruises with them and am a member of the Explorers Society (:rolleyes:). The rep said unfortunately that's no longer offered. If you've booked a suite Air Plus is complementary but not given as a perk to past travelers.

Thanks, I'll correct in the next revision.

Awesome! Is this on SS Antoinette?

 

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Yes! Looking forward to our first SS trip, after being on two smaller ships.

Robin

I just realized that I haven't looked at this since January. Take a look and let me know if I need to add or remove perks for the various cruise lines.

FuelScience

AMA Waterways

Privilege Rewards: http://www.amawaterways.com/my-trip/loyalty-program

After one cruise: Blue

$100 per person discount

Privilege guest reception

After two cruises: Silver

Complimentary welcome amenity

Free airport transfers

$100 discount on a 1-category upgrade

After three Cruises: Gold

Complimentary 1-category upgrade

A-Rosa

A-Rosa Club: https://www.a-rosa.de/en/river-cruis...undenclub.html

Membership available online after two cruises

Free Parking in Cologne and Passau (only for "Premium all inclusive" bookings)

For two or more "Premium all inclusive bookings" per year, we will grant you a discount of 10% on the lower priced cruise (not to be combined with other discounts)

Exclusive Mini Group Discount of 10% for customer club members for groups of min. six full-playing adults who book the "Premium all inclusive" rate (not to be combined with other discounts)

Waiting list priority

A-ROSA Club Gift for joining the Club

On board:

One free A-ROSA Dining evening (cruises of 5+ nights)

50% discount on SPA-ROSA treatments (not to be combined with additional discounts)

20% discount on A-ROSA logo products in A-ROSA board shop

Exclusive ship’s visit and tour with the Hotel Manager, Captain or Senior Technical Officer

Free Wi-Fi (subject to availability)

Exclusive Welcome Reception with Hotel Manager

Cabin greeting on the day of arrival

Birthday cake, if you celebrate your birthday onboard with us

Avalon

Globus Journeys Club: http://www.avalonwaterways.com/About-Journeys-Club

Must join (free on-line registration) (trips with Globus, Monograms & Cosmos all qualify for Journeys Club membership)

5% discount on the “land only” portion of future cruises. This can be combined with other offers (ex. recent booking with 40% off cruise)

Access to Concierge Desk telephone number for cruise planning and booking.

On board:

Welcome fruit tray, free drink, and member pin.

No obvious additional perks for more than one cruise.

Avalon UK

Globus Journeys Club: http://avaloncruises.co.uk/jcsignup

For your second cruise enjoy a £100 discount per couple on future booking

For your third cruise enjoy a £150 discount per couple on future bookings

For your fourth cruise or more cruise enjoy a £200 discount per couple on all future bookings

Onboard:

Fresh fruit platter in your stateroom

Onboard drinks voucher

A Journeys Club membership collectors pin exclusive to your ship

Emerald

Emerald Explorer Loyalty Club (UK only ?): https://www.emeraldwaterways.co.uk/emerald-explorer

£100 discount on future cruises

Emerald US is reported to offer a $200 pp credit on the next cruise (uncomfirmed)

Grand Circle

Inner Circle Club https://www.gct.com/grand-circle-dif...-club/benefits

After first trip:

5% discount on next cruise if booked within a year. Drops to 3%, and then expires after 2nd year.

Inner Circle (after 3 GCT/GCCL/OAT trips)

$250 pp credit for each additional trip within a calendar year

Room & cabin upgrade (when available)

Pre-trip gift

Cocktail party

Priority luggage service

After 5 trips

6% discount on next cruise if booked within a year. Drops to 3%, and then expires after 2nd year.

After 10 trips

$350 pp credit for each additional trip within a calendar yearr

$100 credit for each new passenger referred

$200 reduced per-person rates on an OAT Private Adventure

Scenic

Scenic Club https://www.scenicusa.com/why-scenic/scenic-club

After one trip: Scenic Club Gold

A $200 Thank You voucher to be redeemed on your next cruise or tour*

A $100 Share With A Friend voucher plus you will earn a $200 Referral Credit*

Scenic Club Gold luggage, which you’ll receive prior to every trip*

Member only offers on selected itineraries.

After 5 trips of 50 days travel: Scenic Club Platinum

Limousine transfers before and after you travel Alternatively, you can enjoy a complimentary night’s hotel stay if the limousine service is not available at your location or a $50 each way Transfer credit

A complimentary pre or post night’s hotel stay for trips of 20 days or more

Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip*

After 10 trips or 100 days travel: Scenic Club Diamond

A Scenic Club Diamond fullsized suitcase or a $100 Visa card prior to each departure*

Scenic Club Diamond trolley bag and selection of luggage prior to every trip*

An extended distance allowance for the chauffeur-driven limousine service.*

Exclusive Scenic Club Diamond offers

Access to exclusive member only wonder itineraries

Scenic UK

Scenic Club https://www.scenic.co.uk/why-scenic/loyalty

After one trip: Scenic Club Gold

A £100 discount to be redeemed on your next cruise or tour*

Scenic Club Gold luggage, which you’ll receive prior to every trip*

A complimentary Scenic Wonder Club Magazine

After 5 trips of 50 days travel: Scenic Club Platinum

Private transfers before and after your travel (40 mile max)

A complimentary pre or post hotel stay for trips of 20 days or more*

Scenic Club Platinum wheel-on overnight bag and luggage selection prior to every trip

After 10 trips or 100 days travel: Scenic Club Diamond

A Scenic Club Diamond full-sized suitcase or £75 gift card prior to each departure

Scenic Club Diamond trolley bag and selection of luggage prior to every trip

An extended distance allowance for the private transfer service (70 miles)

After 25 trips or 250 days travel

Additional £50 voucher to be redeemed on next cruise/tour (£150 in total)

£50 on-board credit for use in the Wellness Centre

Upgrade hotel categories for pre or post accommodation

Multiple access to dining at Table La Rive/Table d’rOr, Portobellos or L’Amour

Unlimited laundry and pressing on cruises

Welcome home hamper after every trip of 20 days or more

Tauck

Free one-night pre- or post-cruise stay at Tauck-selected hotel (requires early booking)

Uniworld

River Heritage Club: https://www.uniworld.com/en/already-...heritage-club/

1. 5% discount on bookings. Can be combined with other promotions, on-board booking discount, early booking discount, etc. It used to be a fixed amount ($150 per person), but the 5% is new for 2017. The 5% comes off after the other discounts.

2. One bag of laundry per PERSON per week (not just per stateroom). The laundry bags are decent sized; we were able to fit several pairs of pants, a few shirts, and assorted small items.

3. Past cruisers’ reception. These have been of variable quality, and on a line that is all-inclusive anyway, the added value is somewhat diminished. But, nice to have.

4. One-category upgrade (if available, doesn’t get you into a suite, etc).

5. Complimentary in-room fruit platter. Not a big deal.

Although not listed on the web site, several cruisers report getting tote bags or equivalent on repeat cruises.

NB: Uniworld is part of Red Carnation (a hotel chain). If you’ve ever stayed in one of those properties, you can get at least some of these benefits, even if it’s your first Uniworld cruise.

Caveat: only #1 seems to apply on Non-European cruises. Nevertheless, ewizabeff reports that all of the perks were available to her on an Asian cruise.

Caveat 2: These benefits can be combined with AMEX Platinum cruise privileges, and the AMEX benefits supposedly apply to non-European cruises as well. Jpalbny will confirm following an India cruise.

Vantage

President’s Club: http://www.vantagetravel.com/whyvant...presidentsclub

After 1 trip

5% credit to apply to your next journey (expires after one year)

After 3 Vantage trips: President’s Club

FREE FlightChoice

Complimentary room and cabin upgrade (when available)

20 Euros laundry allowance per person on owned (not chartered) ships

10% off on all on-board purchases + bar, excluding gratuity on owned (not chartered) ships

10% off on optional tours on all ships

Exclusive President’s Club phone number: 1-800-833-0899

Viking

Viking Explorer Society: http://www.vikingrivercruises.com/wh...ity/index.html

Silver Tier (After one trip)

Past Guest Travel Credit $200 per person if booked within one year of cruise, $100 if booked within two years. May not be combined with some other promotions. Read the fine print.

Members-only on board cocktail party

Exclusive Explorer Society phone number

Premier Tier (After 3 trips)

Complimentary Viking Air Plus services (may no longer be offered)

Ah, I fell down on the job. Sorry about that! From the India cruise...

We had the AMEX privileges on the India cruise as well. It was hard to use. But we did.

I can't report on the laundry perk because we were in a suite and that included unlimited laundry.

They did have a past cruisers reception on board the Ganges River cruise.

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I Original Message-----

From: PTQualityDiv <PTQualityDiv@vantagetravel.com>

To: RMOMINEE <RMOMINEE@AOL.COM>

Sent: Wed, Aug 23, 2017 7:08 pm

Subject: Re: Rhine Getaway; 543232 ; VAB 7/19/17

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Dear Mr. & Mrs. Mominee,

Thank you for your email to Vantage Deluxe World Travel.We hope you enjoyed your last journey aboard the ms River Voyager.I am sorry that you were not pleased with the Hotel Manager on the ship.A copy of your email has been forwarded to our regional director to address with him.

With regards to complimentary upgrades, this is not up to the hotel manager.Any complimentary upgrades are assigned by the Vantage operations team.Upgrades are first offered for a discount prior to being given up as complimentary.If at all available, the operations team then assigns complimentary upgrades at their discretion factoring in highest president club status per cabin category, business class passengers, VIP passengers, total paid on the trip etc.I am sorry that the complimentary upgrade was not available to you at the time.

Thank you for taking the time to give us your feedback.Your comments are important to us, in our ongoing efforts to improve our quality and service levels.We certainly do appreciate your loyalty to Vantage and hope you have great memories of seeing the world with us.We hope to welcome you back

Kind regards,

Bethlehem Abebe

Customer Care Correspondent

How can we help you:

I was a little disappointed with my experience with the Hotel Manager on the River Navigator this July. This was my 11th cruise with Vantage and as a President Club Member one of the benefits is a cabin upgrade if one is available. On this particular cruise there were 3 vacant cabins. I ask the Hotel Manager if I could upgrade to one of the vacant cabins. He stated he would have to contact Vantage main office for approval and he would get back to me. After the third day and not hearing anything from him, I asked him what the status of my request was. He replied "If there was good news I would have contacted you". He gave no reason why I couldn't upgrade. What good is it being a President Club member if they don't honor the benefits. I feel that that he acted in a totally non-professional way. The staff constantly stresses that everything is "excellent on board"

Sgt-

Do you know if anyone received an upgrade to the vacant cabins?

It's seems that Vantage does not appreciate your brand loyalty.

I favor Viking, and would be very disappointed if they did the same.

After all, there are many companies river sailing today.

Viking UK benefits after first river cruise

Enrolment in Explorer Society which gives you

£100 per person off price of future trips

zero charge for using credit cards

Invite to Society cocktail party on board with unlimited drinks & nibbles*

Gifts mailed to home (set of Occidental products, cookery book, book on Vikings, keyrings etc)

Chance of cabin upgrade - happened twice for us

Invites to events sponsored by Viking (we got tickets to The Game Fair worth £29 each, and then given mulitple pours of Prosecco in Viking's marquee).

Emailings about discounted trips - we booked one we were offered at half price while website showed it at full price.

* on our first trip we looked on enviously as about 20 people went past signs saying private function to the Acquavit Lounge for their Society party; on the last trip there were fewer than 20 people who didn't have an invite!

Grand Circle perqs - any previous traveler gets the referral reward. It's a real check, not a credit, for the referrer. Inner Circle members get access to the custom air service at no charge.

On our Vantage cruise, a honeymoon couple were upgraded to the large suite from a regular suite when they boarded. Apparently it had nothing to do with "loyalty."

On my second Uniworld trip I also received a small duffel bag. That was a number of years ago, so I don't know if they still do it.

We just received a Uniworld tote bag. Zippered. Nice to carry home some purchases on shopping excursions.

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Did you receive tote on board? We received a tote on last trip,loved it but misplaced it. It was good for carry my I pad and small stuff eye glasses etc..