Who is the head of the loyalty program now?

Lee Moreau has gone to her new position. SO does anone know who took over as head of the loyalty programs (Captain's Club)?

I asked the Captain's Club hostess on Equinox a few days ago and she said that no one knows yet.....

I imagine that has to be one thankless job. It's probably consists of listening to 50% of the people complaining, 25% seeking compensation, 20% seeking upgrades, and 5% telling you how much they like the Captains Club program

I imagine that has to be one thankless job. It's probably consists of listening to 50% of the people complaining, 25% seeking compensation, 20% seeking upgrades, and 5% telling you how much they like the Captains Club program

Similar to most jobs then :D.

I imagine that has to be one thankless job. It's probably consists of listening to 50% of the people complaining, 25% seeking compensation, 20% seeking upgrades, and 5% telling you how much they like the Captains Club program

Hahaha! That is probably right on the mark!!

Maybe they added the head of the loyalty program duties to Celebrity Cruises. After all, they are pretty good at copy and pasting responses. :cool:

The position might be given to a member of the award winning IT team.

Whomever it is, they will have big shoes to fill. Lee was amazing at her job. Huge loss for Celebrity and CC members.