No shows?

Do no shows get taxes and port fees refunded, please?

Do no shows get taxes and port fees refunded, please?

Yes, and anything else they have purchased pre-cruise.

Yes, and anything else they have purchased pre-cruise.

Including prepaid gratuitys.

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It goes back to the credit card not as OBC correct?

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It goes back to the credit card not as OBC correct?

 

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It did for us in November 2011.

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It goes back to the credit card not as OBC correct?

If someone is a no show, there is no onboard account.

It did for us in November 2011.

 

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They sent us a cheque for our prepaid tips with a letter 2 weeks explaining the refund.

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If someone is a no show, there is no onboard account.

DUH!!!:halo::halo::halo:

Thanks to all.

Does anyone have a link to this policy in writing? We had a no-show on our TA in October but Royal is saying only the taxes get refunded.

Does anyone have a link to this policy in writing? We had a no-show on our TA in October but Royal is saying only the taxes get refunded.

I've never seen this policy in writing. Plus, the only refunds I've seen are taxes and any pre-cruise purchases.

I've never seen this policy in writing. Plus, the only refunds I've seen are taxes and any pre-cruise purchases.

Port charges are not refunded?

Port charges are not refunded?

I suspect the term "port charges" is a bit nebulous. Royal breaks out portion of the fare called "non-commisionable fees", which may have started out being port charges, but is basically anything they want it to be now. Anyhow, these are wrapped up into the basic fare and I've not seen these refunded.

I suspect the term "port charges" is a bit nebulous. Royal breaks out portion of the fare called "non-commisionable fees", which may have started out being port charges, but is basically anything they want it to be now. Anyhow, these are wrapped up into the basic fare and I've not seen these refunded.

Thanks, Bob.