Feedback

When do they normally send out the feedback e-mail I thought previously we always received it within days of getting back? We have been back over a week now and nothing yet.

When do they normally send out the feedback e-mail I thought previously we always received it within days of getting back? We have been back over a week now and nothing yet.

It has always been within a week for us on P&O and Royal Caribbean.

Sent from my Kestrel using Forums mobile app

I've received one before I got home.

Recently we had one the day we got home...

A couple of times our's went to Spam. Worth checking.

Yes, thanks all, I checked the spam and the junk etc before I posted. I guess we aren't going to get a feedback request then

Yes, thanks all, I checked the spam and the junk etc before I posted. I guess we aren't going to get a feedback request then

If there was anything you specifically wanted to say or compliment a crew member you could always email P&O.

Sent from my Kestrel using Forums mobile app

We got off Azura on sept 9th and haven't received one yet

Sent from my iPhone using Forums

We got off on Sept 2nd and still haven't received anything yet. Perhaps they aren't sending out to everyone now. I didn't want to give any particular feedback just feel like we have been left out I suppose.

We did not receive them after our March or June cruises but we did get one after our August cruise. Perhaps they are not sending them to everyone on every cruise.

I would be more concerned about not getting one if I thought that they took a blind bit of notice of the feedback. There appears to be no evidence that they do! Perhaps I'm just being cynical because, as we know, when unpopular changes are introduced they are always justified on the basis of being 'in response to customer feedback'!

I think that more notice is taken of the forms filled out on board. When we were on Aurora earlier this year we were given a 'first impressions' form after the first week. I made a comment that the Entertainment Manager (Cruise Director as was) was pure 'Hi di Hi', having done the cringy 'Are you all having a good time?' routine then asked people to say hello to a stranger sat next to them etc. Much to my surprise, a few days later we had a voicemail on our cabin phone from him saying that he had taken on board the feedback and, to be fair, he was much better thereafter!