July 7, 2022, DH and I booked and deposited thru our TA "Hawaiian Island Sojourn" on Viking Star. Final payment was due December 31, 2022, nearly 14 months prior to embarkation. This cruise is from February 14, 2024 to March 1, 2024. Using our "My Viking Journey" we saw that pre-paid gratuities were $240 per person.
1. Since the cruise is going to be here soon and it is almost time to book dinners and shore excursion reservations, we went back to My Viking Journey to make sure we had not missed something. We do not know when but, the price for gratuities went up to $272.00. I agree it was not a huge amount but can anyone tell me how in the world gratuities can go up? DH "chatted" with Viking and was clearly told that the higher amount is what we owe irregardless of the prior lower amount. As we remember from the past, once you were deposited the gratuities were one item that didn't go up.
2. Per Viking website Frequently Asked Questions: "Can I bring alcoholic and other beverages onboard?" The answer was that you can bring aboard your own choice of liquor and drink it in public spaces as well as your cabin and NOT be charged a corkage fee. The person DH was talking to said it can only be enjoyed in your cabin and not anywhere else.
Do we have to wait until we get onboard to find our if the brochures and website are correct or the "chat" staff?
Has anyone had similar instances happen to them?