On the Royal class ships (including the Regal) there are a cluster of suites surrounding the Concierge Suite Lounge on the Riviera deck. Since these lounges are staffed by concierge, it is a terrific benefit to be in one of those suites. You can use the lounge as much as you like and the concierge helps you to do all the planning, getting your reservations, changing your tours and on and on. I did not realize what a great perk this is until we did a Riviera suite last year on Royal Princess. You never have to go to the customer service desks, there are parties on some days...it is just great. We have reserved another suite on the Enchanted in the same location for later this year