Jump to content

jaxw17

Members
  • Posts

    798
  • Joined

About Me

  • Location
    Morecambe Lancashire UK
  • Interests
    travel
  • Favorite Cruise Line(s)
    Oceana
  • Favorite Cruise Destination Or Port of Call
    too many to single one out

Recent Profile Visitors

1,648 profile views

jaxw17's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Yes I would tend to agree with you I have never encountered so many rude people. I have to say though we had issues with the food, queueing and kids and it was not in the school holidays,
  2. Did not like Arvia at all have been told by numerous people that Iona has a lot better atmosphere.
  3. When it comes to drinks we are mainly wine drinker a good sauvignon blanc at lunch time and prefer a malbec or shiraz in the evening. Gin and tonic we will drink Gordons but I like proper slim line tonic not out of a pump. Same if I was to have a soft drink. Is it worth upgrading I cant remember if we did last time. Can anyone tell me the present cost to upgrade ? Thanks
  4. We have done 24 cruises on different lines over the years. We chose this as there were a lot of sea days and we thought there would be lots to do. Wrong. If don't you like line dancing and being given presentation on thing they are trying to sell you then you are left with little else. The ship is simply too big and the outside spaces and pools too small. There is a queueing system for everything that I don't like. I like my holiday to be a little more spontaneous We only ate in the main dining room on three night one night we had to wait 1.45 hours for a table and then only got one as I went to complain. Parts of the ship are dirty in Horizons the carpets and soft furnishing could do with a good clean. We ate in the pay for restaurants and in three had to send food back as it was so bad. Epicuren was the best. We cancelled chefs table as everyone we spoke to said that it was not good. There is a lovely adults swim up bar and in front a small infinity pool this is not adults only but by afternoon it was overtaken by kids even though this was a transatlantic sailing falling outside of school holidays. Some of the staff were lovely and very accommodating and some were very glum and some rude. When I asked for a coffee in the main dining room in the morning the waiter said to me why don't you just say tea Alexa ! There were a number of people put off the ship for fighting and inappropriate sexual activity in the whirl pools. Some sad individuals even put chocolate in the dryers in the laundry. It was impossible to get a sunbed on sea days and there were too many of them much more than any other transatlantic we have done we knew this of course but I refer to my opening comments. People kept saying it was okay for the money they had some extremely cheap last minute bookings. Ours was not one of these so to us it was not value for money. We made the best we could and blurred it a bit with a few stiff drinks. I would not return and in fact would in the future avoid these very large ships they are not for us. In one port because of the size of the ship and there were 2 others in there were 10,000 deposited on a small Caribbean island.
  5. If she had stuck to wine she would not have bothered what colour it was
  6. Good review and very positive. Just one question what is a half finished wine bottle I never seem to have any of these LOL
  7. Hi everyone, The 250 ml wine serving on the deluxe package does this count as one drink ? Also is water included in the package. Thanks
  8. thats if you can get them totally sold out straight away
  9. Looking at the deluxe drinks package it says that on that drinks of wine can be served at 250 ml on the ordinary package it says 175 ml are each of these classed as one drink of the 15 allowed a day I hate a small glass of wine not bothered about the cocktails etc as we are wine drinkers. Thanks
  10. yes that is our problem we don't drink spirits the odd gin and tonic but we do drink wine a couple of large at lunch time and maybe 3 to 4 each at night That would be £114 without any soft drinks beers or coffees. I take it if you have a large glass they charge it as a double
  11. I was shocked at how bad it was full of rude passengers as well. We had a serious complaint and are still trying to sort it out. The customer service from the so called customer experience officer was the worst I have ever come across and she lied as well. The food in the buffet was awful. People with glass glasses sat at the edge of the pool people vaping in lifts and in the bars. Princess are not my favourite cruise line but we had just come off one of their ships 2 weeks before and the differences were glaring. Only the first time cruisers seemed impressed.
  12. We had a health and safety incident on a cruise with Marella last July that resulted in my husband having an injury. The customer service on the ship was awful from a guest experience manager. I contacted them on return and sent all details to their legal department i also spoke to the directors team. 7 months later I have heard nothing I have emailed numerous departments and sent in physical recorded letters. They have not replied to anything. It would appear that there are over 300 court judgement's against them and it is very common for them not to respond leaving people to take action through the small claims court. Terrible service just be aware if anything goes wrong.
  13. Hi can anyone tell me how much a drinks package is and what are the limitations on it. Thanks
  14. No food and WIfI very expensive and slow use in ports. Remember to put your phone on airplane mode or you will be charged a fortune
×
×
  • Create New...