We are currently on the Discovery in Alaska. And I thought someone might want to know the good and bad on this 4 month old ship. We've traveled Celebrity and MSC in the past and were looking forward to experiencing the thrill of a ship that wasn't at least a decade old.
The pros- the ship is beautiful and in near immaculate condition. The bathroom in our mini-suite is roomy compared to Aqua Class and laid how super conveniently in our opinion. The room, also, is nicely laid out and roomier than AC on Celebrity. The furnishings are clean and pretty and functional. The staff is exceptionally friendly and eager to please. The medallion app is very convenient for getting into and out of the room without resorting to a key card.
The cons- The Medallion App is glitchy on board. It frequently says I'm 'off ship' when I'm clearly on the ship. As long as it thinks you are off- ship you are not able to access any of the app functions. No contacting crew services, no room service, no checking locations, no ordering drinks.
The wifi is virtually unusable. For a ship that was built in the last two years, it's inexcusable IMO to have no access to wifi for days. I went to the Internet Services office and told them that it takes 15 minutes for a page to load and then you can't click on any links and the crew member told me that is the norm on the ship. WTH? We haven't been able to text with other guests on board because the service is so poor it won't even send IMessage. Really, really irritating when you're trying to prevent 80-year-old guests from having to wander around looking for family. Both Celebrity (20-year-old ship) and MSC (11-year-old ship) had far more efficient wifi. I paid an additional $70 for additional devices and not once has another device been able to connect. This is the first time in 6 days that I've been able to get a page on CC to load.
I tried the super appealing order-to-your-room service on the app and waited an hour for a piece of chocolate cake. After waiting an hour I checked the app and it told me it had been delivered. No, no it had not. I called room service 3 times before someone finally answered and he told me the app is 'glitchy' so I need to call them if I want something. It takes multiple calls to room service before anyone answers.
The productions are not a high priority to us but the two we did see were not to the standards of our previous cruises. The poor little Beatle's impressionist was kind of embarrassing, although a very nice guy it seems.
Our time in port seems to be much shorter than previous cruises, not sure if that's a Princess thing, or an overall cruise situation.
Just our 2 cents. Others will have their own opinions, this is mine.
Rare
