nextcruiseis

Thank you very much for your very helpful suggestion. From their website, it does appear that they do have some ability to accommodate a wheelchair user with advance notice.

We will be in Quebec City in September and are traveling with one person confined to a wheelchair. The cruise line is not offering any accessible excursions so we are looking to make independent arrangements. Does anyone know of any companies with accessible vehicles? We have already contacted UniTours and Cicerone and they do not have accessible vehicles.

We will be in Quebec City in September and are traveling with one person confined to a wheelchair. The cruise line is not offering any accessible excursions so we are looking to make independent arrangements. Does anyone know of any companies with accessible vehicles? We have already contacted UniTours and Cicerone and they do not have accessible vehicles.

Just want to add that you most definitely need an accessible room for us of the Hoyer. Also, if needed you can also rent a hospital bed. Crew will remove one of the twin beds and the hospital bed fits nicely in that area - just be sure to inform the Special Needs department in advance.

We have used a Hoyer in a category 2B accessible cabin on Adventure with a manual Quickie Iris wheelchair. All accessible cabins we have been in(RCL, NCL, and DCL) have ample room for use of Hoyer lift. We store it in the shower area when not in use.

There are wheelchair accessible trams on Castaway Cay so you can use the wheelchair on the island trails. If you search for Curb Free with Cory Lee on the unmentionable site you will find a relevant video from April 7, 2022. And you can get a glimpse of the accessible tram on this video (fast forward to about the 2:35 mark).

OP said new cruiser, not new poster.

Thank you for sharing your trip with us. Glad you were able to enjoy it despite the ear infection. I hope you are spending a few days exploring beautiful Barcelona and its surroundings.

Go to cruisedeckplans.com and see photos and sometimes videos of the cabins. You don't have to be a member to view the photos/videos of the accessible cabins

Just a heads up if you are restricted to a wheelchair and are cruising on Prima. There are exactly 2 spots in the Theatre (deck 7, one starboard, one port) for those who are unable to transfer and need to remain in their wheelchair. Also, the closet storage in the accessible family oceanview cabin does not have the pulldown rod

Thank you for the information. I figured you had purchased it in Europe since you were on a fall TA. They do seem to have slightly smaller models there. I am having having a difficult time finding a travel lift that will fit in our vehicle with an occupied wheelchair.

Would you mind sharing the brand & model lift you purchased? Thank you.

Just read the article linked in the first post and there was an update today.

You do have to rent the equipment from an external company but do contact the cruise line's special needs department to verify if they restrict the vendors you can use. Some cruise lines do not have any restrictions whereas some limit you to one or two specific companies.

Don't give up. If they did not provide the equipment specified in the contract, they have to refund everything, Call them again and if they continue being non-responsive, post on their social media platforms as that usually prompts a quick response. As a last resort, you can file in small claims court.