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chicagomelinda

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  • Posts

    246
  • Joined

About Me

  • Location
    Chicago
  • Interests
    Photography, sailing
  • Favorite Cruise Line(s)
    Still sampling
  • Favorite Cruise Destination Or Port of Call
    The Med

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chicagomelinda's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. According to your account, your insurance would cover. According to my reading of our policy, we are not covereed if the cruise is canceled (if we must cancel, we are covered.) The cruise is refunding your costs, and that would be made clear when you provided “proof” that the cruise was canceled. Thay won’t reimburse what has already been reimbursed. If yours does, let me know. Ours certainly won’t.
  2. Apparently, Cunard put people up on the ship until their flights left. We didn’t contact our TA because it was 2 am or so her time when we were alerted. They sent her an email saying that international passengers could be accommodated on the ship, but by then we had paid for three nights at a cheap hotel. Oir cabin with meals (Princess Grill), would have been far better. But hay, ho. We’re fine, but not likely to sail QM2 again.
  3. Trip delay provisions are not applicable. This was trip cancellation. Service was not rendered and funds are refunded. According to my reading of my travel insurance policy, we will not be covered.
  4. I encourage you to read your travel insurance policy carefully before getting too excited. Cunard refunded your money. I doubt any if us will see a penny.
  5. Just to b clear, no phone numbers were provided by Cunard. Viking offers travelers an emergency number for day of travel emergencies. Cunatd did not and was impossible to reach. Like another poster, we lose significant OBC $750 yhat we had for the cruise for booking on board last year. Further, our travel insurance will not cover anything since Cunatd has given us our money back. So, essentially, we’ve spent $5,000 to stay in a mediocre hotel near Heathrow, eat simple meals and fly home on Wednesday. Not exactly Princess Grill, which we were so looking forward to.
  6. The sky bar is outdoors. I believe it was located right next to where the hot tubs were. We were at the hot tubs on deck nine, and there was a guy there smoking a cigar that nearly put me out. I can assure you, however, that there is no smoking anywhere indoors on the venture. Hi would love to know that they are in forcing a non-smoking policy outdoors as well, but I don’t believe that’s the case. I believe they are allowing smoking in some outdoor locations.
  7. We were on for the first two weeks as well. I would say they handled those changes and plans very well. The challenge for us was virtually eight days at sea with no attempt to do anything other than to add a few talks by the expedition team. For those of us who had seen most of the talks the first go around, the additional talks didn’t really help. There was so much more they could have done. While I do love Seaborn, this one was a huge miss for us. Everyone to try to make the best of it, but eventually, it all just got very old. We were very happy to see land this morning.
  8. We would have to agree with you. We were on the 28 day sailing for this cruise. For the last 14 days, we spent nearly 8 of them at sea. We do understand safety is a concern, but if Seabourn had done some research they would have been aware of what the weather here would be like. We were in an OB cabin, which is the cheapest cabin you can purchase, and it was $2000 per day for the two of us. Not an insignificant amount of money. I should also note that we were on another cruise line when Covid first hit. We were at sea for 14 consecutive days, and the Druise Director and entertainment team and staff went out of their way to put together some really marvelous days for us. We didn’t see any kind of that effort on the part of Seabourn. There was, as many people noted, no Plan B. If you’re going to sail under these possibly negative conditions, there must be a Plan B. We will be extremely unhappy if we are not recipients of some form of compensation for the last week of our cruise. For the 14 days that we spent at sea during the Covid “cruise,” we were pleasantly surprised to receive a complete 100% future cruise credit for that cruise, despite the fact that we had a great time. This latest cruise was a case where a lot of passengers had put their trust in Seabourn to give them an extraordinary adventure. Unfortunately, the last week did not deliver.
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