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Stevio

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About Me

  • Location
    London England
  • Interests
    Surfing
  • Favorite Cruise Line(s)
    Ocean Village
  • Favorite Cruise Destination Or Port of Call
    Baltic

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  1. From a UK perspective, just about all of our website & app prices are in £... Apart from tours which are curiously only priced in U.S. $. Simple for us as the difference is clearly marked £ or $... However as you use the same sign, I would book a test one to begin with just to see what kind of possible hit there on any exchange rate.
  2. From the UK I have found this to be the case since last October... When trying to book am only offered a "best available" from a chosen category and the "choose another room" is followed by "no other rooms available". It is probably a European website thing. There are however UK and US cruise agent sites that will show available cabins with a mock booking prior to calling NCL pcc direct.
  3. Then the question is....Why didn't NCL charge "French tax" in the past & why is NCL the only cruise line to charge it on drinks packages now? Lets face it if the situation is as shown this is a clear case of "DRINKSGATE II" Someone at head office has dropped the ball once again and decided to reinterpret long standing VAT rules through the NCL filter..... There will be multiple complaints at end of cruise, refunds and £100 apologies issued to all and the next cruise it will all be forgotten and back to normal.
  4. I thought that was the whole point of this thread, the fact that the Epic is currently charging VAT on drinks in European waters that were previously included and providing receipts to itemise the VAT charges although the drink price itself is not billed... see post 44.
  5. VAT is paid as a percentage of a price paid. In the UK (and EU) tax is paid on the drinks package at purchase. No vat is payable on a "Free at sea" served drink because there is no charge and a percentage of zero is zero. It is plainly stated that the OP has the F.A.S package and is being charged by NCL the VAT on what used to be an included item.
  6. Spanish waters tax rules have been around for years, as have the Italian. French do not appear to have changed their maritime VAT rules since 2021... I was on Celebrity Silhouette last week and were warned of onboard ship purchases incurring VAT in both Spanish & Italian ports and waters. We sailed French waters at Marcais with no additional taxation whatsoever. And all drinks ordered under the pre paid packages in whatever waters were received free of any extra taxation charges. All these "local taxes" appear to have only one thing in common... They are applied only to NCL ships with regard to their Free at Sea deals. No other cruise lines charge taxes on pre paid packages.
  7. On the FAQ page for the classic package, frozen drinks are one of the few items to be named as available.. "The Classic Drink Package includes an incredible array of beers, spirits, cocktails, liqueurs, frozen drinks, and wines by the glass for up to $10 per serving. This package also included a 15% discount on all wines by the bottle.". https://www.celebritycruises.com/faqs/beverage-packages#:~:text=The Classic Drink Package includes,all wines by the bottle. Hope this still to be the case as we do enjoy our Virgin Coladas in the casino.
  8. The closed thread stated clearly that NCL was given insufficient time to make a payment was one of the reasons proffered by staff aboard the ship. Along with many others such as Brexit or new UK laws... All of these "reasons" were clearly nonsense to a UK citizen who knew them to be untrue. The same dock hosted MSC the day before and Royal the day after and they had no such problems with any short notice. Plus you would think NCL Dawn from the week before would have mentioned it. This was the problem in that the crew would shrug their shoulders when asked and no sensible reason has ever been officially given. Had they claimed bad weather had caused them to miss paying their taxes it may have been understandable🤣
  9. What local authority taxes?.... The same taxes that were paid by themselves and every other cruise line in the past and presumably the future?... UK local authorities do not set laws or duties for ports. The "we did not hear about this until 2 days ago" was one of the excuses given aboard, until they realised the Dawn had sailed from the same port the previous week.
  10. Norwegian Star 5.11.2023 Beverage Package Limitations.pdf I am aware the above evidence submitted is dated May 63rd but we are talking NCL here... They refused to serve or sell drinks for two days anywhere on the ship and lied / fabricated their reasons for doing so... I know I was there.
  11. Thanks, that's what I thought. I will get on to them if I haven't heard by Monday. I think the problem is that this was part of a b2b 21 day cruise so I have fallen through the cracks.
  12. I think you are confusing UK NCL cruises with US. Here in the UK we pay up front for the whole package.... Cruise, charges, taxes, fees, "Free at Sea", service charges, tips, the works in advance. And on one particular 10 day cruise they refused to serve alcohol for the two days we were in British Waters. no drinks on either the free at sea or for cash nor even the free latitudes bottle of wine with dinner. A dry ship. What stung was their excuses for doing so everything from new UK laws to Brexit... All total nonsense as evident by no other cruise line behaving this way & their own sudden turn around.
  13. A quick question for you Insidecabin.... I too was on the 11th May 10 day Star cruise and following written complaint, I received mail from VP guest services stating that we along with everyone else would receive $100 Future Cruise Credit (FCC) for each passenger and that it would be available on our accounts on June 1st, 2023. Problem is, it is June 1st and nothing yet showing in our accounts . Just wondered if you had actually received anything yet?
  14. I had never noticed it before but it does appear to be showing your casino level. I am currently "Pearl" and that is what is shown on my account I believe "Jade" is the beginners level shown on a casino card at issue.
  15. Sorry, never upgraded on NCL so never thought about it before... On the internet package upgrade page for my upcoming cruise there is a basic unlimited Wi-Fi for one device at £152....... and for two at £335... But there is also the unlimited "Wi-Fi upgrade for guests 1 and 2" at £148 per person. Perhaps that means you convert all of your stateroom package minutes for one log in if only one pays, or perhaps they sold you the wrong package? Personally I am taking your experience to heart and therefore am going nowhere near the offer select button in case it happens to me. I hanker after the old days (a couple of years ago), when both the wife and I could each log in to use our free Latitudes minutes and then start the separate free at sea packages. Could be worse MSC lock on to your device IMEI number, when they say "one" device they mean it.
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