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awmartin

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  • Posts

    89
  • Joined

About Me

  • Location
    Essex
  • Interests
    Holidays, Garden & quiet life.
  • Favorite Cruise Line(s)
    P&O
  • Favorite Cruise Destination Or Port of Call
    Mediterranean, Valletta and Alicante.

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  1. We are on Britannia 21 July and we have just been informed the same ,not arriving ibiza until midday leaving Ibiza 2am the following day and arriving in palma 12pm leaving at 6pm.
  2. This happened to us on Iona 1st April cruise. Tried 2 days before departure and they were all available.
  3. Yes you only need to insert the uk number 02******* etc caught me out too.
  4. Does anyone know if it is possible to see which menus are active in Epicurian, Sindu as these are available to book on line before sailing but they have menu 1 and menu 2 but it does not show which is active for the dates.
  5. Does anyone know why Iona never docked in Alicante this morning.(10/3/2023).
  6. We were staying at Excelsior Grand in Valletta last June 3 days before cruise and we ordered a taxi to the Cruise terminal at 10:45am. The taxi drops you right outside the door where you drop bags and check in. Very quick and easy we were on board by 11:30 via nice duty free area. Enjoy your cruise.
  7. Thanks for reply Checked deck plans and booking details and they say standard cabin with no mobility scooter. Maybe we have just been picked out or the deck plans are wrong. Will contact P&O to check as don’t want to stop anyone who needs a special cabin as we do not require one.
  8. Just received email with attached questionnaire for medical requirements before boarding for cruise next April on Iona which says must be returned asap.
  9. Thanks for the reply’s. My bank advised to talk with p&o first to try to get an answer what the payment was for and if no joy they would put it in the hands of their legal team but foolishly I put trust in P&O to sort it but no joy. I have now passed this to guest services at Carnival. All I am asking is what it was for and if it was a genuine mistake I am quite willing to let it go.
  10. I was on a cruise in June and there were 2 payments pending at my bank. One was paid which was the correct bill and the other was taken but I have no account of it(£39.71). I am still waiting for p&o service to get back to me and have also forwarded this to the CEO but still not one reply.
  11. Left Azura on 23rd June after 7 nights to Greek islands,Mykonos cancelled due to high winds. This was our 5th time on Azura and she is looking a bit tired in places but not too bad. We found that some of the crew especially the bar staff and waiters did not seem to have the same “bounce” they looked like every task was a chore and did not want to be there. The holiday app did not work in our cabin ( B deck midship ) but worked in Reception area. Just one message to those joining Azura to pay attention to your on board account, there were several people we know of that had extras added to their bills, one guy had 4 bottles of champagne in 1 day when he was on a tour of Athens. On returning home I also found a charge of £40 added a day after we left the ship, this is now being investigated by Carnival accounts.
  12. I know we have to vacate our cabin by 8am on disembarkation day but is there a time when you have to be off the ship.
  13. We just back of Iona and it’s correct 2 litres for £25 and some other good deals, jonnie walker 3 casks black label £40. Plus your pen. Discount. They advertised it first day ( horizon paper )and it got very busy. By collection day it was really busy collecting it so would advise to get in early as they did run out by Friday.
  14. We have just returned from the same cruise. This was our 11th cruise with P&O and our 2nd on Iona. We did notice there was some lack of service that we were used to and some of the staff were a bit “ vacant” but this is not the standard and we could only think that time they have spent away and the changes are beginning to show. We noticed the same with our cabin attendant that he was very reluctant to make much conversation but he covered his duties well.
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