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LegalEagle2012

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About Me

  • Location
    Essex England
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Alaska

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  1. Thank you Not overthinking just referring to the email which stated that - "You have selected à la carte specialty dining, charges for your selections will be added to your onboard account." Wanted clarification. I have a transcript of the conversation. But I agree, its not the first time I have been given totally incorrect information in a Cruise line chat.
  2. Hi We just reserved Le Bistro for a cruise in October and our email to confirm states "You have selected à la carte specialty dining, charges for your selections will be added to your onboard account." I have been on live chat and been told that the Dining Plan menu is different from the one on the app and online which shows prices beside each and every item. Apparently the menu is only available on the ship! Confused................
  3. Hi I have a group of 18 on the 9th December event. All grades of cabin are still available but singles are almost sold out.
  4. My point, and still not clarified by Celebrity, is why offer the option of a COR if you STILL have to have an antigen test. I have a valid COR, by virtue of what is on the app and website and it still states no test is required if you have a COR. Why they are saying differently via messenger and not on the app or website anywhere is a total mystery
  5. I am bringing a group of 20 on Eclipse and many of us have had covid this year. I have made extensive enquries with Celebrity regarding the NHS official Certificate of Recovery which shows in our app following a positive PCR and after 12 days. We were informed that this would be sufficient to board the ship - this was on 13th April. The NHS is deemed official enough. On 19th April the COR deadline was increased to 180 days, again with no further Antigen or PCR test required to board. This is still as it stands on the App and on the Healthy at Sea part of the website. However, I have since had a message via the official Celebrity Facebook page that states that you MUST also have a negative Antigen/LFT test from two days before you board along with the COR. Surely this negates the whole point of having a COR. Sent on 20th April via messenger from Celebrity official page - COR requirements • Celebrity will now accept a COVID-19 Certificate of Recovery. The COR can be presented as an NHS COVID Pass, EU Certificate of Recovery or as a letter from a healthcare provider. • Guests must still present their vaccination documents. We will not accept a Certificate of Recovery in place of a vaccination record • Certificate of Recovery (COR) presented as EU Digital Certificate, NHS Pass or Certificate from private entity and must be presented WITH a negative antigen within 1-2 days of sailing (depending on the itinerary’s ports of call) will be accepted for fully vaccinated guests. • Guests will be considered ‘Up-To-Date’ on their vaccination status, as long as the COR is no less than 11 days old from date of embark and no more than 180 days old at the date of debark. Guests with a COR will not require any additional testing onboard or at debark. • We can now accept an NHS COR which confirms a recent infection of COVID 19 via an antigen/lateral flow test, as we know the NHS no longer provide a PCR tests. • Please be aware that some ports of call do not accept a Certificate of Recovery for the purposes of debarking and enjoying the destination. • Date of validity must extend throughout the duration of the cruise. I have pointed out to Celebrity that there is an inconsistency in information and that travellers will go by the details on the app and website and if they cannot update the website then they cannot rely on the information sent to me. Enter 20 Apr 2022, 17:26
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