Jump to content

Psoque

Members
  • Posts

    1,912
  • Joined

About Me

  • Location
    Fishers, Indiana
  • Interests
    travel, gardens, photography, entertaining
  • Favorite Cruise Line(s)
    Still Looking
  • Favorite Cruise Destination Or Port of Call
    New Zealand

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

Psoque's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  • Great Review Rare

Recent Badges

  1. Clicked on the link. There's nothing that specifically addresses air deviations.
  2. I guess this is where a new roll call comes to wither away.
  3. I just cringed a bit with the use of the word “loose” in the posted FAQ entry.
  4. As long as you don't value the ability to book the restaurants sooner, you may not value the extra cost of concierge class to be meaningful. I would rather spend that extra cost on a nicer dinner before you get on the ship or something like that.
  5. Only “real” benefit we experienced with a concierge cabin on Riviera was three free bags of laundry. The concierge lounge is not much of a space. Its tiny, and we rarely saw the concierge there, and I did not find her all that knowledgeable in general.
  6. That only shows that the level of service on Riviera appears to be inconsistently inconsistent. And I can attest to that. When we were in Jacques, there were three tables (ours and two others) that had serious service issues, while the rest of the tables appeared to have had none. And the managers at two of the restaurant admitted to us that they are, in fact, having issues, and that we were not being singled out.
  7. I have a couple of times. The manager apologized to us onboard after we sent in the mid-cruise evaluation form. Strangely enough, the manager could not explain exactly what was going on, or how they were going to fix the problem. We reported the same issue on the final online evaluation, and we haven’t heard back from anyone since then.
  8. When we were on Riviera in late November 2023, we encountered a lot of issues in each and all of the dining venues (except for Red Ginger, where we did not dine), almost every time. It took a very long time for our food to arrive, and when they arrived, it looked like it was sitting somewhere for a long time (cold and lifeless, in some cases). The servers, especially those in the Grand Dining Room and Polo Grill, looked visibly stressed. When we encountered a problem, there was a lot of finger-pointing (server blaming the kitchen, manager blaming the slow internet (*****???), etc.). The quality of the food served was clearly inferior to what we have seen on Crystal and even on Celebrity....though our last cruise on Celebrity was a long time ago. We've never encountered something like this on any of the cruises we have taken, and we have taken cruises from a fairly wide range of lines (NCL all the way up to Crystal, including their 62-passenger yacht). We are truly hoping that this was an isolated incidence (though I don't think it is the case), and that when we do our Baltic cruise on Vista that we will not see any of this nonsense. However, I'm starting to wonder really outstanding food and service are now only available on true luxury lines and that all cruise lines are basically declining in quality, especially in the area of food and service.
  9. It would be nice to see a great sales event like the Extraordinary Sales later this year, to see if the cruise we booked late last year can come down in price a bit, like it did for our previous cruise.
  10. Thanks. So is the corner cabinet high enough that it did not collide with your head? Also, where does the extra storage unit go when the two beds are pushed together?
  11. I am posting the screenshot from the “virtual tour.”
  12. I don’t think what you are referring is what I am concerned about. There is a corner cabinet in one of the Commodore Deck Category 4 cabin. If you take a look at the “virtual tour” on the Star Clippers website, you will know exactly what this looks like.
  13. I just looked at the "virtual tour" feature on the Star Clippers website. It features a view of one of the Category 4 cabins in Commodore Deck. In this cabin, there is a cabinet-like thing in the corner just above the head of the bed, situated precariously just where your head might be if you sit up on the bed. Has anybody seen this unfortunate "feature" in person? If so, is it as precarious as it might look? Or is it high enough to not be a potential hazard? Is this feature in more than this particular cabin?
  14. I do not know exactly what was upgraded on the ship other than just adding Starlink, but for the increased bandwidth/speed to be meaningful, the rest of the path to each device (routers and antennas, mainly) also need to be capable of taking advantaged of the increase bandwidth/speed. So it is very possible that there is a weak link somewhere in the whole infrastructure. The bandwidth/speed of the onboard internet is only as fast as the slowest piece of equipment onboard.
  15. Hi. We are booked on this cruise (a charter...not sure if we can name the company...probably not). We are looking forward to our first time on a Star Clippers ship.
×
×
  • Create New...