lexdisic

Update - On Journey now and recently had coffee presentation talk and they are currently using Lavazza medium roast from previously using Illy

Do you know if they have upgraded the system generally to "High speed" or an extra for fee service

Depending where you are going - some countries are asking if you're fully vaccinated, as stated on our upcoming cruise for visa purposes. What the consequences are if you're not, was not indicated on the application as we are vaccinated anyway. The UK covid pass NHS site, stated yesterday that they are no longer needed for most countries, but cover themselves with saying to check with the appropriate countries and the .GOV website.

Nice to hear success stories about TA's - I am jealous, but lets not forget the reason for this thread - nothing to do with them - just sayin' 🙂

What threw me was the - "When you arrive at the port with your documents in hand" - I was expecting something more than just my passport 🙂 This is what my TA said I should do - Checking-in You can now check in online and retrieve your Guest Ticket Booklet & Set Sail Pass via the Azamara Club Cruises Check-in Portal. The Check-in Portal link sent me to the dead Azamaraclubcruises site At least something has greatly simplified - shame the TA hasn't

Yes it was a package - we normally do our own flights/hotels etc but on this occasion we regretfully chose it due to price - it is a well known online provider and thought naively "what could go wrong" lol. The question is though - what can we arrive at the dock to check in with?

Dependant who you speak to at azamara - I purchased add on's direct with Az and they said they can only forward invoice and receipt to the TA who would then forward them to me - still can't get them

If I don't receive any paperwork from my TA (bought complete package -flights/hotel etc) can I just turn up with the booking ref and account screengrab from Az when I turn up for embarkation ? After numerous requests all the TA have sent me are e-mail links which are dead to the Az "checkin portal". I purchased add on's direct with Az and they said they can only forward invoice and receipt to the TA who would then forward them to me.

Booked with TA - received nothing from them or Az - totally reliant on website

I should be so lucky For the first time in 5 months my DW and me can see our reservations with purchases and OBC at the same time - things have come and gone so many times now that a screen grab is my only hope of keeping them. We cruise in 3 weeks - it would be so nice for this to resolve itself so we can enjoy ourselves without being camped out at customer services 🙂

Mine too - screen grab about to happen me thinks

Thank you fernem - passed that onto DW - very helpful

A strange enquiry from DW - What type of Pilates is practiced on board? TIA

I changed from my usual TA to this one as they had a good deal, but the service is very automated with outdated and wrong/contradictory information. Getting through to customer service there is a lot of jumping through hoops to speak to a human - you gets what you pay for so I will revert back to my original and pay a bit more.

Good news that our cruise has now appeared on my account and remains on Dw's