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The Med

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    Staffordshire England.

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  1. I phoned my TA, he was appalled, he said that was a bad data breach and there was obviously a glitch in the system. He gave me a phone number to ring, he said it was better if I made the call as I knew all the details. We were just on our way out so I left it until I came back but oddly before I phoned them I opened the app again and it’s reverted back to me again. Strange.
  2. I can’t see how American and British numbers would be similar. Also, when I deleted the app and reinstalled it I had to log in with my email address and password which should have brought up me, but it brought up her details.
  3. My TA isn’t available until tomorrow but I will fill him in on this. What I can’t understand is why the app is thinking that I am someone else who wasn’t on the same cruise as me, was in a different cabin to me and lives in a different country to me. I’d say this is serious considering I can view her private information including her next of kin, her e mail address, her passport details. I can’t see the payment information thankfully. I did delete the app and reinstall it, it still thinks I’m her.
  4. We got off The Scarlet Lady last Thursday and since then my phone has popped up with various messages from Virgin which I didn’t take too much notice off saying to my husband “the app thinks I’m still on the ship” However I then got a notice about “you’ve booked a shore thing” so I opened the app to take a closer look. Oh my goodness….the app thinks I’m someone called Cassidy from Louisiana (not giving full name for obvious reasons) and I have nearly all her privacy information including what she’s spent since she embarked, who her emergency contact is including a phone number, I’ve even got all her passport details. She wasn’t even staying in the same cabin as us so goodness knows how this has happened. This is a serious data breach.
  5. We got off Virgin Scarlet Lady yesterday. So after booking late and no restaurant bookings we had an embarkation time of 4.00, although we did go earlier at 3.00 and got straight on. Before we went to our cabin we went straight to Razzle Dazzle and joined the very long queue to make our bookings. Not what you want when you first get on board but the queue went down quite quickly and we did get the restaurants that we wanted at the times we wanted. Thank goodness we joined that queue, we spoke to someone the next day who hadn’t been able to book anything, and the ship wasn’t even full. I only really enjoyed The Wake. Best meal of the cruise. Razzle dazzle is just like a diner and we didn’t enjoy the food. We enjoyed the food at Pink Agave but it all felt a bit manic. Extra Virgin was ok, That was all we did. It was all very different and casual, which is fine, but I did rather miss a white tablecloth and a special experience. I do accept however that I’m not their target market. I did enjoy breakfast and lunch in The Galley, that’s something they do better than other cruise lines, along with the grab and go bento boxes. I’d book again, knowing what I know, I’d just pack differently.
  6. Thanks, so I can pack the body lotion and leave the hair conditioner at home. That helps.
  7. I’ve done a quick search to see which toiletries will be available in our balcony cabin. Can anyone confirm that there will be shower gel, shampoo, and hair conditioner but not body lotion. Is that correct? Just debating whether to pack the hair conditioner and body lotion. Many thanks.
  8. Thanks for the replies and help, we shall follow the advice given by firstly ringing our TA and if we get no joy then we shall try again once on board. It’s my husband’s birthday on the second night onboard and it would be lovely to know beforehand if we can actually be in a nice restaurant. I do agree with the comments that the stress of faffing about beforehand trying to book tables does take away some of the pleasure of the actual holiday. I wasn’t previously a fan of the old regime of fixed dining times but at least you knew that you would be in a certain restaurant at a certain time. I’m starting to feel nostalgic for the good ole days.
  9. So we booked a last minute 5 night cruise which is less than 2 weeks away so of course, as expected, there is no availability for restaurants online. Actually, we’ve managed to book one. I understand that once onboard it’s possible to book, but with a boarding time of 4.00pm will everything be booked up by the time we get on board?
  10. Thanks Pete. After I’d posted I did look on Southampton VTS (which incidentally I’d never heard of before) and it does show arrival at 03.15 on the 30th.
  11. We are also on this cruise but we haven’t heard anything about a delay. If it’s weather related does this mean that the arrival into to Southampton tomorrow morning has also been impacted? I’m just wondering if our embarkation time is still the same on the 30th (tomorrow). I’m assuming so otherwise we would presumably been contacted by now.
  12. I’m not fussy about toiletry brands so I’ll be happy with whatever is provided. I don’t want to take stuff if it’s already there.. So obviously shower gel and shampoo will be there but will they have body lotion and hair conditioner?
  13. Did you go to the cinema at all? I wondered what films are showing at the moment.
  14. We will be on Iona in a few weeks and I’m wondering what to take for black tie nights. Do any of the women wear long dresses? I’d love a chance to wear mine but I won’t pack any if people don’t really bother.
  15. Thanks for the quick reply. Is it just the theatre that you can book or other entertainment. Oh, and what happens in the 710 Club?
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