I have done this several times.
Taxi from London hotel to
Victoria Coach Station
( not train station). 10 am
Princess reps check you in
Take luggage- goes directly to your cabin
90 minutes directly to ship ( traffic- longer)
see personalizer to book online under Travel or call them
I do prefer getting the statement the night before disembarking. Last 4 cruises I have gone to Guest Services and also use the machine near GS to print my own folio.
On my last two cruises on Royal & Regal in past year it was very noticeable that there were less crew servicing the MDR & buffet areas. Much different from my previous cruises.
This same one made errors in my Sun suite booking. Told us to buy FCD on app ourselves and told us the D0 category on SUN included Signature benefits- which was wrong. Regal in Feb. I am sure others are more helpful. On the Royal in Sept the female was very helpful.
We tried this.
They are now handed over to the on-board Future Cruise dept/ princess promotions people.
Gave us a real difficult time and it never got added to our account. Regal in October
Yes, it is becoming the norm. Good advice above to find a travel agent and not deal directly with Princess. I do not deal with Princess CVP, others do.