ragesinn

I agree with a previous post if Azamara turns into a Celebrity clone that is a mistake. Just off a Celebrity TA where in my opinion the class system is alive and promoted in a manner to upcharge in many areas even charging for basic shuttles to town, etc. 20 plus on Azamara and 9 on Celebrity but I can not see a reason to return which many fellow cruisers on this trip felt the same way.

stating: Our only booked cruise is summer 2024… must be a mistake but makes me nervous nevertheless (deposit is paid). Anyone else ? Same response only did not complete a booking only trying a fake one to find what cabins were available.Could not find a way of the mess and four days later got this reminder to pay deposit or lose the booking. We have a 50% credit from Africa cruise concerning yellow fever so there is incentive to book another cruise with however I have found Seabourn cruise at a lower price with larger cabin, etc. I wonder how many customers will stay loyal or simply start looking at other cruise lines that fit their booking parameters going forward.

I think location at sea has more to do with the internet speed than new system. Right now in first port in Japan internet working very well.

On Celebrity site the change made on 11-25-2013 and the stated conversion was 1 credit to 30 Club Points.I added all points up on Celebrity site because their system was also down and I will compare once both sites are running.

Situation resolved actually new to me a 4th choice on Azamara's phone system to resolve post cruise problems. Rep confirmed my problem and said my FCC credit would be linked to my booking number for that cruise. Also I was not alone and it seems other people were omitted on each group of submissions from the ship to the main office. I am keeping all documents until a future cruise is booked just in case.

I assume your cruise was the recent Western Africa on Journey which we were on and found the hotel director more helpful than Guest Relations. To illustrate I discovered 2 days prior to departure I was labeled having the yellow fever vaccine even though our exemptions for yellow fever were scanned by guest relations early in the cruise.So now my FCC is in limbo even though I attempted to correct prior to departure and probably results in the post cruise system involving RCL. After 20 cruises with Azamara and similar problems on the last three cruises I wonder if a change is in order. Who needs these post cruise problems.

We are on this cruise and totally agree that we get one port which many have visited on past cruises. A better solution in my opinion is to find a port in Northern Africa also to even out ports visited. Also poor communication and timing of the switch can not make anyone happy. It does not appear much effort was taken to find suitable substitutions based on the time factor.

Just off Pursuit with several comments on expectations. Number one is that Patio remains closed in the evening with no explanation given. Number two is that Premium beverage package listed is dated with less than one-half of the beers available and it seems intent to finish off their inventory before replenishing their inventory which means staff may have to scramble for your beer. Number three is that greater guest interaction, less mask wearing and more overall positive vibes on the ship versus the last two Azamara cruises in October and November on Journey.