Sorry we are first timers on Cunard. We usually cruise Holland America Line where 18,50$ is added to the bill esch day per person for the tips. On top of that we tip staff that we connected with.
We live and book in Germany and our agencies list the tips on Cunard as included and mention that one can fill out a paper at the end of the cruise and give a tip to the crew or tip individually if you want to. We thought that these are the tips on top of the already paid one. But having very inexpensive cruise fares I feel like they translated optional and included wrongly. Of course we want to tip if it is not prepaid with the cruise fare. How is the system on Cunard?! Many thanks 🙏