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Anchorbuoy

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Posts posted by Anchorbuoy

  1. On 1/9/2024 at 1:54 PM, IotaEtaPi said:

    Does anyone know the exact size of the European Queen bed in the Veranda Suites? I googled European Queen bed size and came up with several different answers.

    Thanks!


    the beds on Grandeur are the same as Explorer and Splendour. 
    See the same questions on another thread:

     

  2. 15 hours ago, Kwaj girl said:

    If you cancel you get a refund of the deposit you paid minus $100 per person.  And no fcc for that $100.  You just lose it.

     

    One of the long standing benefits of "booking onboard" was a one-time ability to change your cruise to another sailing.  You could change at any time with no penalty, and retain all of the original benefits.  Can you ask the Cruise Consultant onboard if that is still the case, given the new Penalty policy.  TIA.

  3. On Mariner now, and the previous sailing. Both times did not have a group muster drill. Instead you watch the safety video and check in at your muster location when you get onboard. They will scan your keycard.  Prior to sail away, you will get the full safety briefing over the PA. 

  4. It partly depends on which suite you are considering.  The G cabin beds are smaller. The Regent Suit is bigger. 
     

    That said, for standard F thru A cabins, the bed size is “about” 68 inches wide and 74 long, when set up as a King. I am measuring a bed on Explorer.  The bed frame is actually 2 frames pushed together. The top of the mattress has a zipper to connect both halves together. 
     

    For 2 twins, the halves are separated. The bed stands will be placed in between. 

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  5. Here are measurements on Explorer today, for an F category.  The E should be identical. 
     

    From the entry doorway to the dresser/desk combo:  10 feet long, 40 inches wide.   That includes the area with the door to the bathroom and the door to the closet. 
     

    The dresser/deck then makes the passage narrower, until you fully get into the bedroom area. That width is 27 inches. 
     

    both measurements were at the baseboard. You can add an inch or two for wall widths if you don’t care about width at the floor. 

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  6. For those in the US….

     

    We would like to advise you of an upcoming change regarding our travel documentation policy.

    Following a successful trial for our guests in Europe, all guests with bookings for sailings commencing after June 1, 2023, will now receive travel documentation via email approximately 21 days prior to sailing.

    While guests are welcome to print and carry paper documentation, it will now also be an option to embark Regent ships with digital documentation presented on smart devices.

    Please note, the following will be sent direct to guests only, by traditional mail, replacing the current hard copy travel documentation pack:

    Welcome Letter with information on how to mange their booking and prepare for their voyage, including links to downloadable travel documentation.

    Luggage tags indicating deck number to attach to their belongings once they have arrived at the embarkation port.

    Loyalty luggage tags will be awarded onboard along with the Seven Seas Society pins to celebrate the achievement of reaching a new tier level.  Should you have any questions, please contact your Regent Seven Seas Cruises' Sales Representative. 

    On behalf of the entire Regent Family, we want to express our sincere thanks and appreciation for your continued partnership and loyalty.

    We look forward to welcoming your clients onboard.

    Warm Regards,

    Regent

    • Like 2
  7.  

    Dear Valued Guest and Travel Advisor,

    We pride ourselves on delivering the best possible service, and as we continue to work through challenges with air services due to the combination of strong demand for air travel, reduced airline capacity and major airline schedule changes, we have decided to revise our Custom Air policy to help reduce long call hold times to our Custom Air Department.

     

    Currently, there is a $175 per person fee to customize fights through Regent’s Custom Air Department.

     

    Beginning today, March 27, 2023, to speak directly to our Air Concierges a $75 non-refundable Custom Air call service fee will be applied to reservations which, if the Custom Air flight option presented is accepted within three days, will become part of the existing $175 per person air customization fee.

     

    If guests choose not to accept the Custom Air flight option presented within 3 days, the option will be automatically canceled, and the $75 fee will not be refunded.

     

    To accept the presented Custom Air flight options, guests can simply reply to the Custom Air email. It is not required to call Regent to confirm any Custom Air flight options.

     

    After the Custom Air flight option expires, to search for additional flight options an additional $75 non-refundable fee will be added to the reservation.

     

    Platinum, Titanium, Diamond, and Commodore guests will continue to receive a complimentary one-time Custom Air deviation.

     

    Please note, schedule changes made by the airlines are outside of our control. If there is a significant change in schedule, our Air Concierge will find a better alternative without charging a new custom air fee.

     

    What should I do before calling the Custom Air Department?

     

    While our teams are committed to delivering An Unrivaled Experience from time of booking all the way through to your cruise and beyond, there are some considerations that will help us provide the best possible service.

     

    Before calling our Custom Air Department, we recommend the following steps to allow you to finalize your air arrangements in one call.

     

    ·          Check availability online – this will show you flight options from your departure city. If the lowest business class fare does not show available, it is not likely available within our contracts.

    ·          Note any options that are your preferred schedule and routing - including the pricing of each of those flights.

    ·          Now that you have the price to purchase air independently, you can make an educated decision to use Regent air or book on your own, utilizing our air credit.  

    ·          If you have a preferred carrier or route where Regent requires a price differential, you will also be able to decide between purchasing independent air and taking the air credit or accepting the differential to book the air with Regent. Regent does not profit on air differentials.

    ·          It helps to be flexible - can you travel an extra day or two prior or stay a day or two later?

     

    Thank you for your patience and understanding as we provide a new solution to processing Custom Air requests efficiently, while delivering the best service possible.

     

     

    Your Regent Custom Air Department

  8. 3 hours ago, snorkle lover said:

    Hoping that someone can tell us about the temperatures on board the Splendor in the Compass Rose , specialty restaurants, lounges, hallways etc. Do they lean toward being chilly? Trying to decide if a light sweater is usually needed for dinning. Packing begins shortly.


    Currently on Splendor, halfway to Miami. The Observation Lounge is very cold for trivia, requiring a light sweater most days. Compass Rose is chilly as well. Theater is variable. 

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