Haljo1935 - We're on this sailing, too, and had the same issue with the TV, twice. We reported it via the app and within about an hour they responded. First time was a simple reset. Same issue the next day and they sent up a tech. We agree about the service in the dining areas and bars (we're not CO), although our stateroom attendants have been outstanding. Hope things begin to improve for you. 🙂 Given the movement from the ship last night and this morning, we're trying to roll with it! LOL