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nw gardener

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About nw gardener

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    Cool Cruiser

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  • Favorite Cruise Line(s)
    NCL, Holland America, MSC, Celebrity
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  1. Ditto. Full refund this morning for my May 31st AK cruise. Relieved and hopeful for a Covid vaccine so I can cruise next summer.
  2. First time this morning that I used the chat feature and got an informed reply and not a standard canned message (4th try today). Long story short...sailing to AK May 31, cancelled by HAL April 14, requested refund via Big box TA same day and official cancel acknowledgment email April 15. Agent advised my refund was in a process group June 19, and depending how long it takes for my CC to post it, hopefully see it in the next week. I didn't do a CC dispute, but had contemplated that. I will be very pleased when I see the money show up, and still trying to decide what to do about next summer's vacation. I would love to cruise and may do the 2 week AK cruise again, but I am in the wait and see mode with Covid.
  3. I should be off Vancouver island heading towards Victoria on the Oosterdam , wrapping up another wonderful cruise to AK. Hopefully next year!
  4. Waiting for my May cruise to AK to be cancelled and will wait, and wait it seems, for a refund. Priced out next year's AK cruise, same ship, suite, date, and amenities- 1,600$ higher plus I would lose $800 OBC. No thanks, will wait and see how things unfold and weigh options.
  5. It was an easy decision. I don't need to buy stuff in the onboard shops, we already had prepaid gratuities, and DH doesn't drink and I don't drink much, and I could see the possible ( at that point) shutdown looming and knew how hard it will be on the crew.
  6. This is a quick review of our Oosterdam Mexican Riviera cruise. We booked this cruise a year ago to replace our cancelled Cuba cruise . And just barely squeezed this one in! We almost cancelled due to Covid19, but decided to go, and glad that we went as we were able to unplug a little from the virus craziness. The ship did not sail full, 500 less passengers, and it made for a very uncrowded ship with no lines. The ship - first time on the Oosterdam for us and we had SB5191, a corner aft suite and loved the balcony. We had a lack of hot water for a day that took maintenance a couple of tries to fix, but the concierge Christine and Carlo were great handling that. Sewer gas smell on deck 2 mid ship, and a loss of all power our second sea night for about 30 minutes were the only other issues experienced. The crew were outstanding at every level, I can not say enough positive things about them. Constant cleaning and a healthy ship. We ended up with extra OBC from not cancelling and the hot water issue (400 $) and I signed it back to the crew. After learning on Saturday morning catching up on email before disembarking, I feel better doing that. Very bittersweet getting off and many of the crew clearly struggling with the news. Ports- all new to us and I don't know why living on the west coast we haven't done this before!. Puerto Vallarta we did the Las Caletas beach getaway and that was the most relaxing for us, no news to watch and no cell phone, beautiful weather and lots of drinks. Mazatlan did a private tour of the city to see the sights. Cabo did our own thing, shopping and lunch and drinks. Entertainment and dining- BB Kings were just ok, not the best group we have encountered as the vocalists were overpowered by the musicians. Post modern jukebox was good, great vocalists but not a fan of some of the song arrangements. Did not do Lincoln stage or Billboard. Spent a lot of time on the balcony. Dining in the MDR was very good, great servers and my diet will need to start today. Did the Lido for lunch as we love the salad station. Pinnacle grill for breakfast was always quick with attentive service. In closing, obviously a little more stressful cruising with the rapidly changing virus situation but we are glad we went. We enjoyed ourselves. We have a AK cruise at the end of May on the Oosterdam booked (before the outbreak and also in a Neptune suite) that most likely will be cancelled by HAL. We will wait and see how things progress and hold onto the booking until the decision is made by HAL or the government and go from there. The virus situation is so incredibly fluid and fast changing. My thoughts and prayers are for all the crew, and thanks to providing us a wonderful vacation.
  7. In Mazatlan today on the Oosterdam and having a great time. Cabo tomorrow. Loving the weather. Hopefully the Mexican Riviera ports don't go the way of some of the Caribbean ports, so hard to guess as the virus situation changes quickly.
  8. Docking in Mazatlan now..NCL Joy is also here. We were in Puerto Vallarta yesterday. Only 1450 onboard but having a wonderful time
  9. An update as promised. All checked in for our Oosterdam cruise and waiting to start boarding in 30 minutes. Painless check in, a form asking about recent travel history in regards to the virus . A separate station set up to pull people aside at security that appears to be for temp checks but didn't see anyone being checked further. That was it, actually the quickest check in for years for us. For peace of mind, thermal scanners would be appreciated!
  10. True, not sure how they would separate out WA residents. I will not be surprised to go through additional screening at embarkation.
  11. Mexican Riviera. Yes, will let you know how the screening/boarding process goes.
  12. . Due to changing events, it is possible that entry requirements for the countries on your cruise may change and your itinerary may be modified or some guests may be required to stay on board. We may change requirements to safeguard our guests and crew. Due to cruise Saturday on the Oosterdam and live in Western WA, but not the Seattle area, and got an updated boarding notice tonight. And after reading the update on HAL'S website, it certainly opens the door of the possibility of not being allowed off the ship if the Mexican authorities say no one from WA state is allowed off. There is a new addition on the website about extra screening for those guests coming from areas of community spread. Will post my experience after boarding, hopefully. 😊
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