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BensonFan711

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  • Content Count

    217
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About BensonFan711

  • Rank
    Cool Cruiser

About Me

  • Location
    Boston, MA
  • Interests
    Cruising (duh), TV (Star Trek, Law & Order SVU), Movies
  • Favorite Cruise Line(s)
    Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    Caribbean

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  1. LOL....Google is search engine, not a source...nice try though. There are plenty of articles being written about this, and there’s an entire Internet for you to verify the information. so, what you’re saying is that your personal experience, which is statistically insignificant, is what’s real. Sure. Ok. Excuse me while I ignore the multitude of cases that refute that.
  2. LOL.....that wasn't a personal attack, but nice try.
  3. My source? Do a Google search. Duh. You can find the answer to that as there are several articles out there. You got lucky on airfare and hotel. 90 days from March 10 is JUNE 10.....*checks calendar* it's still May. Chil, and don't be a jerk. There are too many of those as it is.
  4. Just want to point out a few things here..... 1. It's not just RCL. EVERY cruise line is having this problem currently, and they're all doing the best they can to get through it. 2. Every passenger for every ship since mid-March has to a) provide preference of FCC or refund (you don't get in the refund queue until you do this) and b) has to be processed. They're not working in their offices anymore than the rest of us capable of working from home. It's a lot of refunds to process, and it takes time. 3. The lag may not be with RCL; it could be with your bank. Banks are ALSO on modified working arrangements, and in some cases, people are being pulled in from other departments to handle the influx of traffic from the travel sector as a whole. Because these transactions run into the thousands, the process is more complicated than if you, say, retrned a ***** to Macy's for $50. There's more scrutiny to it in order to prevent fraud or erroneous transactions (my brother works for a bank...it's crazy at the moment). 4. Due to the sheer volume of passengers that have to be refunded, it's not going to be as quick as if the ship was still sailing and you were one of a handful that decided to cancel. The average time for refund is running about 90 days - for all cruise lines, hotels, and airlines. 5. Refunds usually come as a reversal of charges based on payments you made. So, if you paid for your cruise in 3 installments, you will likely get 3 separate refunds as opposed to one lump sum. Patience is extremely important at the moment, and while I can understand the frustration, please remember that no one is doing this to spite you personally. It's simply another case of a company that got blindsided by COVID-19 and the global impact (like many companies did).
  5. I would book. In fact, I *did* book in March the week things shut down. I have my trip insured (and you can check your policy before you purchase). Now, I generally pay of my cruise rather quickly to have it over and done with, but I have set autopayments for this one for the absolute last day possible (my TA set it all up for me), just in case there's a cancellation. Royal has been making some pretty great offers for cancellations, too. What I've seen so far has been a choice of 100% refund or 125% future cruise credit. Do I think they'll go bankrupt? I hope not...I have stock! 🙂
  6. Doubtful. The entire industry got whacked pretty hard to the same degree. No company is really in a position to buy any other. Instead, they'll be focused on their own operations and not really looking into acquiring new problems. We're seeing this in other industries, too. Companies that are in prime positions to be acquired aren't because the ones who would be the "buyers" are in their own turmoil.
  7. My TA was on hold with them for 3 hours today, and she says it's been like that all week. Their system shuts down when they reach 200 calls on hold. Best bet is to call EARLY.
  8. I just got back from a cruise with 3 other couples, and we just went to the MDR on the first day and made reservations for the week. One person can do it for the entire group, and as long as you have all of the cabin numbers, it won't matter what room number your party gives.
  9. I've never had a cruise flight get so much as a delay.....BUT, I've been on plenty of other flights where there were delays or cancellations. Air travel can be fickle. At an absolute minimum, I leave the day before the cruise, on the first flight out. That gives me a full 24 hours to screw around with airlines if I need to before we really run into problems. It's well worth the cost of the hotel room, just for the piece of mind. The superstitious part of me is also convince that the ONE time I think I know better and try to save costs on that hotel room is the time it will all fall apart. The ONLY city I travel to for a day of cruise is Boston....and only because that's a 30 minute cab ride from my house. An hour with traffic.
  10. Well, that's a bummer! I really liked the Dreamworks movie channel...I generally put it on in the mornings for noise while I'm getting ready.
  11. I did a B2B on Oasis about 2 years ago in two different rooms. Towards the end of the cruise, they'll leave a notice for you that explains exactly what you need to do, but yes, the crew will move your luggage for you. The notice will also explain where you are to go on turnaround day to have your new ship cards issued for the second week, and all B2B cruisers will have to go through Customs and reboard the ship (I'm sure this is some regulation somewhere, and the ship really can't do much about it). It's quick, and once you're done, you're free to do whatever you like. When I was there, we were given tickets to a complementary lunch at Giovanni's table on turnaround day.
  12. My recommendation would be Royal Caribbean. Royal has a partnership with Dreamworks, so there are character breakfasts and photo ops for the kids, ans well as other Dreamworks themed events. But, many ships also have a Solarium, which is an adult-only area with a pool (in most cases....check out the deck plans for the specific ship you're considering, if this is something you want) where the adults can hang out. And, on the Oasis class ships, there's a recreational pool and a sports pool, plus a kids swim area. All of the Royal ships will have kids clubs (I believe there's an extra charge, but from what I've heard, it's worth it)! Plus, they have family friendly entertainment earlier in the evening and adult only entertainment later in the evening. The menu is great for little ones with picky taste buds, and there will be plenty for the adults to choose from as well. If you're game for a big ship, I highly recommend Oasis or Allure of the Seas. Oasis is actually my favorite ship, and I plan to sail her again in the near future. If you want something a bit smaller, I'd recommend something like Freedom or Independence of the Seas. Good luck, and have a great trip!
  13. Actually, yes, your friend IS more loyal to Royal. Those 5 cruise added up to 80 points, which is 40-80 nights, depending on whether or not there were double points on any of them. Your 11 cruises could have been 3 or 4 nights each, and unless you got double points on all of them, you didn’t get close to 80 points. Double points for suites are because of the price difference. A JS (generally) is about 2x the price of an interior - you get rewarded for that. Virtually every single business works this way. Ever change cell phone companies? If you have an individual plan with one phone, you won’t get much incentive to stay. Manage a corporate account? They will TRIP over themselves to keep you. I’ve been a decision maker in vendor selection in my professional life, and this happens every single day - the more money you spend with a particular company, the more appealing you are as a customer, and the more effort they will expend to keep you. Also, I never said I wasn’t nice to the guy buying groceries (or coffee, in your scenario). What I said is that I’m not going to offers a whole lot of discounts or perks, if that customer chooses to shop elsewhere. Same is true with Royal - the ship crew is (generally) a nice bunch who do their best to create a good trip for you. But, they have zero control over the rewards system - that comes from corporate. It’s not personal; it’s business. The better the customer (which means money spent); the more you work to keep them.
  14. Yep.....just because you book a specific category doesn't mean that's the category you'll be in. It means that's the LOWEST category you'll be in. Guarantee rooms are great...but only if you literally don't care where your cabin is (I pretty much only sail GTY). You can get a great deal on them, but it sounds like you have strong opinions over where you want your cabin, so I wouldn't recommend it for you, no matter how attractive the price is.
  15. Nope, you can specify at check out if you want to apply the credit towards the purchase or use a credit card. Single means (in theory) the entire $150 would go into your account. BofA and/or Royal isn't so good with this because my then-boyfriend was able to snipe my $100 credit I got from points. I was NOT happy. Shared means the whole thing will show up on the cruise planner for both of you and the first person to use it gets it (this is how my credit got swiped). At least a week before sailing. I just cashed in my points for OBC last week for a cruise I'm going on on the 27th.
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