jrblach

we get a spinning circle in top left hand corner of browser - chrome and brave. takes 1 minutes before email or web page shows up. takes 1 minute to open each email.

some background. Princess has put high speed internet on all new ships and retrofitted older ships. Princess continually send emails extolling high speed internet. we had it on sky. we just want what was promised.

update. we are still in Europe and internet is like dial up. ship refuses to fix it. it was blazing fast on sky princess aug 19 for 2 weeks. that is the reason for our complaint. otherwise, the ship and cruise has been awesome.

we are on Regal for 25 days Southampton to Fort Lauderdale. sailed Sept 29. internet speed is like dial up - only 3 mbs. ship will not fix it even though we bought all these plus packages. we we were on sky in August and internet was fast = like at home.

we bought plus in aug 22 - $30. what a great deal. not worth $60 unless you drink a lot the plus package worked perfectly if you stay within items covered. you can get unlimited san peligrino water small bottle but big bottle costs $4

we have plus on sky aug 19 to sept 2. we got premium - $12 big sundaes free - no scoops of gelato

we did not use room service on sky aug 19 to sept 2. they did not charge the $15 fee, we had old plus pak

our old plus included 2 fancy deserts PER DAY at Gelato on sky aug 19 to sept 2 we lost 2 free casual dining - pizza at alfredos & others places that used to be free princess now charges $15 for these we did not do room service so we were never charged the $15 one time set up fee

we are on Sky - boarded Aug 19, 2023. we bought cruise and plus package August 2022. there have been many changes to the plus package and cruising. casual dining has been added where you $15 for Alfredos pizza. plus package includes 2 casual dining visits. BUT, NOT THE OLD PLUS PACKAGES. we were told we would have to pay for Alfredos. why dont they grandfather the benefits? instead, Princess want you to pay the difference between $ 60 per day and what you paid UNFAIR

thank you everyone for your thoughts and info.

thank you so much for your fantastic awesome detailed review. we are doing 25 day transatlantic Sept 29 which includes all of your ports. the patters and info were invaluable.

we are each bringing just 2 carry on suitcases - 20 or 21 inch - can we carry these onto the ship instead of checking them? also, at end of cruise can we carry them off ourselves? we are going on Sky and Regal in Southampton. thanks

thank you so much. we fly to Montreal Oct 9, 2022

the upgrade fairy is dead. long live the queen!!

wow. that is a great idea. thank you so much. you are awesome!!!