Been cruising RCCL since the Song of America days, just back from 7 nights on the LOTS, WC run (Coz, GC, Jam). I have noticed many changes over the years, this last time, too many of them and too obvious. First, the staff is for the most part, disconnected from reality. Since the advent of the auto tip, they just dont care as much. Second, the food options, limited at best. Looked all week for turkey breast, could not find anywhere. Dining room service was, OK at best. Waiter, asst waiter, did not engage with us as in the past. First few nights, took way too long to get served. It wasn't until I brought this point up to our concierge, that something did happen. I know each ship and crew have their own personality and vibe, this trip, it was off. If anyone from RCCL reads this, you need to change things on the boats for the better, or you're gonna lose customers like me in the long run.