lux4me

My parents were sailing with another couple. They cancelled

Nice to see Celebrity doing the right thing. Regent has a cruise starting in Haifa, Israel this Sunday. It was then going to stay an additional 2 nights before it was going to sail to Egypt. They moved the embarkation port to Istanbul, replaced the 2 days in Israel with 2 days at sea and they are still sailing to Egypt. Also they are telling clients no FCC'S or refunds.

This is the 2nd time the itinerary has changed. And just because the cruise line has the right to do it…does not make it the right thing to do. This was sold as a holy land cruise

Please see post above

They are not even paying for the change fees for guests that did their own air.

Regent has said what they are doing. “We are not offering refunds or Future Cruise Credits for guests who prefer to cancel their reservation entirely. Normal cancellation penalties will apply.“ we were booked too when St Petersburg got taken off of the itinerary. But we had the option of cancelling or changing to another itinerary. Going to be a “lovely sailing” 😂 with a bunch of passengers who don’t want to be onboard.

This is awful. My parents will NEVER sail Regent again. They would have been happy with a future cruise credit. not even a refund. We understand that they can change itineraries. But this is a fundamental trip change. we are checking with AMEX on a chargeback.

Did you book direct? Or with Regent. this is a situation for a good travel agent

The Times of Israel has reports rockets shot into Tel Aviv. Airport closed. this is different than normal terrorism. this was an invasion

My parents are scheduled to be on the Voyager next week sailing from Jerusalem. Mr hey have 1 pre night and then 2 nights on the ship in Israel. They are besides themselves nervous seeing what is going on on TV. Called Regent and no word yet on what they are doing. Does anyone know what they are doing on the current cruise that is supposed to be ending in Jerusalem? I don’t think there is any way they can debark people and fly them home in this situation…

Hi All, We are a party of 3, 2 cabins. We are sailing Dec 19 on the Quest. We have a reservation one night at TK. I mistakenly took myself off of the reservation. 😞 I Was trying to change times The reservation still shows a "The Grill by Thomas Keller 7:45 PM Table of 4", in our reservation and in our traveling companions reservation. But in each reservation it states reserved for 1. Will they still give us the table for 4 I called reservations and they said since TK reservations are not showing available they cant do anything.

We are ending in Lisbon. Pasteis de nata are my favorite things. We are doing the 2 places in Lisbon that are supposed to be the best

Hi all, DH and I are sailing on the TA next week on the Splendor. Any suggestions on do not miss dishes around the ship. we are foodies and are looking at the great menus

Hi All, I signed i to my account online to register for the cruise and adjust some dining reservations. I can’t find where you can make spa reservations. Can you not do it ahead of time? Or am I missing something?