rdailybread

It’s nice that you know your way around the area. We’ve never ridden BART. Thanks for the tip!

Interesting idea. Do you then take an Uber or cab to the Cruise Terminal?

Thank you for the response. Have you parked there? Do you know how far in advance should we book our parking?

We are cruising on Princess out of San Francisco. We will be driving and leaving our car. Where is a good lot to park? Thank you in advance!

Update: I received my refund today. I am happy to hear the others on this thread were well taken care of.

We have received the $200 that Royal shorted us on our cancellation, but not the refund of my cruise fare. If it should happen again I will definitely do as you suggest.

reallyitsmema, yes, I sent a copy of the positive test result that I got onboard. Also, the fact sheet detailing their policy including the qualifying dates. I don’t agree that it was a simple misunderstanding. It took an hour to get them to agree I was owed a refund. The refund policy is still on their website as plain as day!

I contracted Covid on Day 3 of the second leg of a back to back 5/7 day cruise to Mexico on the Navigator of the Seas. The ship crew couldn’t have been better. Free room service, internet, phone etc. I was promised a pro rated refund of my cruise fare. Waited four weeks then called for status. Was told I would not receive a refund. That “ we are no longer issuing refunds after September 30th.” Well, cruise disembarked on September 30th so we were inside the date. It took an hour to resolve. Now, we wait again. We also canceled a cruise when we got back. We were promptly refunded $700 of $900 dollars of a fully refundable fare. $200 short! That cruise was booked for September of 2023. Got that resolved too (we think). I’ll believe it when I see it. So, problems with both refunds we were owed. We are loyal Royal cruisers. Diamond Plus status. I am very leery of Royal’s customer service now. It’s a shame. Might have to change cruise lines.