flamingo_fancies

Very very true. The excuse they used just makes them look inept or on the breadline, maybe even both.

Of course they would just use CHAPS. It would cost them around £25 in fees.

If your in the uk contact ABTA, NCL are members.

Anyone in the uk who has been effected by this need to contact ABTA to see if they can help or offer guidance as seen as NCL seem unable or unwilling to help their customers. NCL are ABTA members, their ABTA NUMBER is - Y2687. I'd say NCL are certainly violating ABTA'S code of conduct with regards to: "Accurate information so you can make an informed choice"

I asked someone who said their wife was refused alcohol in Liverpool today and he said they have the beverage pack☹️

NCLs official statement of: "However, in certain ports of call which will be specified onboard, guests who have pre-purchased any of NCL’s beverage packages may be served" To me implies there is no forewarning and guests will not be aware which ports you can use your beverage pack in until onboard. Again this is my interpretation of the statement and as seen as they will not comment futher to clarify the language used, who actually knows.

Yes forgot QE

Said who??

4 berths in Southampton, all full a couple of days last week.

Hopefully this is the most up to date information as even today people are still being told different things🙄. He also rang me to confirm that this statement had come through and when asked if this would continue to be the case at future uk ports he said yes.

So my NCL cruise consultant got back to me after he chased the issue as NCL were being rather vague, this is the reply he has gotten after a few days. Seems like it should all be sorted now.

Dont bother with an email. NCL have their statement and they are not willing to discuss it any further. I asked questions about the statement I had emailed to me and was told they can't comment further. When I asked for the department who could deal with my query I was told they couldn't pass me to anyone who cold answer my questions and they were closing my case. Talk about stonewalling!! NCL'S customer service really needs to be stepped up.

No as seen as when the problem first arose they were insisting there wasn't a problem

I'm not actually sure how they can do that.

Just saw this from someone booked on the May 21st sailing on the Star. Seems like there will still be some sort of restrictions in place