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cmoore5524

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  • Posts

    300
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About Me

  • Location
    Houston, Texas
  • Interests
    Gardening
  • Favorite Cruise Line(s)
    Celebrity
  • Favorite Cruise Destination Or Port of Call
    Pacific Northwest, Canada New England

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cmoore5524's Achievements

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  1. Thanks for your posts. I will be on the ship soon. How many Evening Chic nights did your 6 day cruise have? And were they on sea days?
  2. We just returned Sunday from a fun Summit 10 day cruise and Gen Maldonado performed on our cruise. She has a great voice.
  3. Isn’t the Lumberjack show in Ketchikan? The tendering is in Skagway.
  4. We were on the July 29th Solstice sailing. You’re in for a great time. Service was fabulous and the scenery was spectacular. We rented electric bikes in Skagway (not through the ship) and that was one of the highlights of our trip. I highly recommend Klondike Electric Bike Rentals in Skagway if you’re looking for a fun and memorable way to see the beauty of Skagway. One caution I would give you is to not take the ship’s transfer bus to the airport after the cruise. Instead arrange your own transportation or take a taxi or ride share. We took the transfer bus and it was filled with unmasked coughing passengers from both the Solstice and Ovation OTS. I’m sure Covid was passed around that bus during the 45-55 minutes we were on it. Several people from our cruise posted that they tested positive after they got home. Be safe and have fun!
  5. I was on the Solstice in July and you could only transfer OBC to slot play in increments of $50. You told the cashier how much and they gave you a ticket to put in the slot machine. I didn’t ask about OBC transfers for table play.
  6. We were on the July 29th sailing and in a suite. There was a small area on the right that had a lady behind a lecturn with a Retreat sign on it. It was just before the street crossing guards that are right in front of the doors to the terminal. The Retreat person checked our names off her list and escorted us into the suite door of the terminal. You couldn’t go through the suite door without an escort. Our check in time was 11:30 and we got there at 11 and were able to immediately check in and walk on the ship. However the terminal was unorganized once we checked in and we only got to board immediately because I asked a ship’s officer where suite guests should go. He walked us to the front of the line. Have a great time!
  7. We’ve stayed in Sky, Celebrity and Royal Suites on the Summit on Deck 6 (Penthouse Deck). Regarding the Celebrity Suites, we love the fact that one person can get up and move about while the other can sleep or nap in the private bedroom in the Celebrity Suite. Space-wise, it’s a world of difference from a Sky Suite. I also like that the bathroom has 2 sinks and enjoy the dressing/makeup table in the walk in closet. I have found the tub/shower to be manageable if you are careful. These suites are very convenient to the mid ship elevators but not so close that elevator traffic is bothersome. The balcony, while not real deep, is in the curve that juts out in the middle of the ship so you have good visibility to see the scenery. If the upgrade price is reasonable, I would definitely go for it. Royal Suites are even more fantastic but the upgrade cost is usually much higher.
  8. It was confirmed to us by suite-related staff on previous cruises that certain staff get names and photos of suite guests before embarkation. That’s how top notch suite service can start at minute 1 of your cruise.
  9. Oh my, I’m not sure I can survive a week in Luminae without Mer Soleil (and I’m being serious). It’s my go to wine in the Retreat and dinner. Fingers crossed for our July Alaska sailing.
  10. I would love to see that list, but for some reason it would not download.
  11. The problem with bringing your own wine is twofold. First, we fly to our cruise and get there the night before so finding a store to buy wine is not convenient or something we desire to do. Second and more importantly, we have paid for the premium drink package so we should get "premium" quality wines from Celebrity. They need to get their act together and fulfill what we are paying for (by virtue of either our Always Included fare or the upgrade to premium). I was willing to give them some leeway due to the pandemic for a period of time, but it's time to move on and get the wine inventory back to what it should be on the ships. If the issues continue, I question whether Celebrity's wine procurement department procedures and staff need scrutiny by management.
  12. Earlier in this thread when I suggested sending concerns about the Premium Drink Package offerings and availability by e-mail to Celebrity’s CEO, one response by a reader was it would fall on deaf ears. Well, that is not true. I emailed a nice but truthful email about the shortcomings to Celebrity’s CEO this afternoon. Within 2 hours (and it even being a holiday weekend), she had forwarded it to a supervisor in Celebrity’s Engagement Center who immediately called me. We discussed the issue of non-premium wines being the only wines offered on the premium package on multiple ships. She said she would escalate the issue. Perhaps if they heard the premium drink package issues from a few others, the message would resonate even more. I’m a firm believer that management doesn’t know every issue and they tend to focus on ones that are brought to their attention so I tried to do my part on this issue.
  13. I'm not sure I understand your thoughts behind your comment. Are you upset that you have to pay above the $15 premium beverage package price or something else?
  14. Reservado is the worst. The only Chardonnay offered in Oceanview Cafe at lunch was Reservado and I took one sip and couldn't drink it. It's been on both the Summit and Equinox in February and March. They need to find a better offering. I put that in my post cruise survey on both cruises but not sure they care as I'm guessing they like the cost of it to them.
  15. Actually don’t sell contacting the CEO’s office short. I did that several years ago on an issue and I received a call the next day from LLP’s office. Her staff person listened to the issue, made it right and I was more than satisfied. I come from the school of thought (I am a recently retired CFO) that if management is not made aware of issues important to their constituents, then there is less of a likelihood of the issue getting resolved.
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