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Mary229

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Everything posted by Mary229

  1. You can book without booking for 3. Study the deckplan, looking for a triple or quad cabin and select that cabin. It usually costs exactly the same as the double next door. I often sleep on the couch if DH is snoring and I a don’t even fold them out. I simply request an extra set of sheets and blankets in the room upon arrival “just in case”.
  2. I get it on 3 devices, 3 browsers. No where is safe look on the left margin of the website for that tiny feedback button - use it often.
  3. Have fun! I love that cruise. While you are away I am sure the trolls here will have a field day.
  4. No OBC can be issued outside of a validation period. You can’t book 2nd half 2025 shareholder OBC either. Some HAL reps occasionally bend the rules and issue the OBC anyway - I don’t trust those to stay in place but they might. Some people have reported success getting advanced OBC , you will just have to call until you get the right rep.
  5. The rules say the validation must be renewed annually. See @BermudaBound2014 post above. The above remark to the OP was an attempt to keep it simple
  6. I find the easiest way to simply view the info is to link my airline membership number to the booking and then view it in the airline app or website. It is a two minute entry to acquire an airline membership
  7. I never throw away a gift card until I am certain it is spent. HAL will do the same thing but they may, if you are lucky, issue a new one. I agree with you - be careful
  8. Hey, we don’t make the rules, we just recite them so you don’t have to seek them out on the poor excuse of a website. 😉
  9. https://www.hollandamerica.com/en_US/cruise-destinations/grand-voyages.html HAL has been releasing cruises more at the 18 month mark and not as many 24 months in advance
  10. I had a similar problem and it is a glitch. I had two items in my cart, one that could be paid by gift card and one that was disallowed. It led me to checkout and let me select gift card as a payment option then asked for credit card. That can’t be done in their system. In my case I separated the two items into two transactions and had success.
  11. Do you see the problem now? Why would they give you an AARP benefit in 2025 when you have not paid for a 2025 membership.
  12. You can do it through online Chat - if you can get the website to cooperate😄
  13. Yes, they do expect you to renew every year. It is in the terms and conditions of the promotion. Mark your calendar.
  14. And always, always take a screenshot. I have heard they are supposed to send a confirming email for flights but I have never received one.
  15. I have sworn off grands anyway until HAL brings back a good enrichment package. They used to be worth the extra per diem but not in the current climate of cost cutting and homogeneity of programs.
  16. It is only select cruises. I looked at a few of interest, not grands, and they were not included. If you first click the promotional button then filter you get only included cruises . I don’t recall if grands were included or not
  17. Yes. Rarely they will still be cleaning but they will at least allow the drop off
  18. This is us too. It is hard for some to understand that some of us simply don’t need or even want the extras.
  19. Yes, simply go to the office onboard and pay you bill prior to departing the ship or alternatively change the card as you board or at any time during the cruise
  20. Be sure to check your profile to be sure everything is set up correctly. I use one email for promotions and a more secure one for bookings and personal info. others have reported the same delay I am glad you had a nice time
  21. Right. Select change, have a look around and I simply close the browser if nothing appeals
  22. If you book it separately the flight ease website will kick you out and you will have to call to have it reestablished. It is just a quirk of the system. If you want to change later it is simple to rebook only one leg though you may have changed pricing. If this were to occur call FE and tell them what you want to change and they can accommodate without a price change on the kept portion. once you book go to the KLM Website, get a membership number and return it to add. That way you will be linked
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