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About Sandgroper

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    Cool Cruiser

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    Western Australia
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  1. Thank you for your responses. Does anyone know what time the Queens room closes at night? Probably different each night depending on the function.Thinking of taking my swag to bed down in a quiet spot somewhere if it is unbearable! Maybe on deck!! I'll try to 'If you can't beat them, join them' and have a sleep in the afternoon if i can! I've never been a party-person or a late nighter, even in my teens..... My motto was "If i wasn't in bed before 10, I'd go home! (Lol! It was the '70's!)🤪 Must find the roll-call for this cruise.
  2. Has anyone any suggestions on how i can keep my booked cabin class? I booked BZ , forward balcony cabin on the QM2 due to sail 14th March. Requesting a quiet room. I have been involuntarily 'Upgraded' to BY, aft, above the Queens room which hosts late night music events. After suffering breast cancer at the same time as losing my husband to oesophageal cancer, my nerves are already in tatters. I'm an early to bed, early riser, light sleeper. I'm now dreading 18 nights with base pounding below me. I've tried to call many many times! 102 mins on hold yesterday morning. I requested my travel agents help. He was on hold for 2 hours only to be told, no, you cannot change an upgrade. I didn't WANT or request an upgrade. The fare was 'guaranteed or better'. Well, this isn't better! Cunard, who i have always considered a quality company falls way short with customer service. Trying to book shore excursions is impossible. Even the staff on the number provided are unable to!!! They have been upgrading the site for more than a month according to cruise critic reviews. Will keep trying! Any suggestions of my next move are appreciated!
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