Very interesting to read the comments here. I have never sailed with Azamara but have a booking for next Feb from Cape Town to Gran Canaria. Have only paid the deposit, but looking forward to this cruise given the itinerary and timing. Until now have exclusively been on Holland America, but want to try another product.
I've been watching the website transition and not particularly concerned since our booking is months away. However I know the website has a large impact on Azamara's ability to do business. Some booking sales will be lost. Shore excursion and onboard package sales will likely be badly hurt for sailings over the next few months.
My cruise booking does not show on the website. All I'd really need to increase confidence would be an email every couple of weeks from Azamara indicating they have my cruise details and providing a progress report on the website implementation. With silence from the company (I doubt my TA would be able to get much more info than I can by reading the Azamara groups on Facebook) the feeling is Azamara doesn't know what they're doing. They are operating a business, but not very effectively. I want them to be fully functioning well before it's time for me to go aboard, and hope that's the case.
