Thanks much for your report, though it is daunting to say the least. We are sailing on the Koningsdam twice this summer and I sure hope they can at least smooth out a few of the many 'wrinkles' you've commented on. We have always chosen to cruise from Vancouver rather than Seattle when we've had the choice as it has gone so smoothly in the past. It appears that's definitely not the case now! The last time we were on the Koningsdam was very enjoyable, though she wasn't full like now. I do have a question about her, post-refurbishment--have they converted the Microsoft Studio to a library? We were on the Rotterdam last summer and really enjoyed the well curated library. Thanks.