We are cruising this Sunday on the Encore. I love NCL and hope to say that when i return.
I hesitantly check my email every day for an itinerary change notice because I want to know. Yes, the terms and conditions, BLAH BLAH BLAH! We know they can do whatever they want due to the T&C. It doesn't change that NCL has changed and NCL IS canceling shows, ports, changing drink packages, etc. AND All at our expense after we have paid for cruises that were sold to us with different shows, ports, drink packages, etc. I will fill out a comment card while onboard (if I remember). It is blatantly obvious that it is not weather. I have tried asking questions on here about a couple of changes since we were last on the Encore and you pretty much just get rude responses and ZERO help from the keyboard jockeys.
We didn't book any excursions in DR or GSC because it is constantly changing. It is frustrating. I know I will have a great time no matter what is on board and no matter where we go. I was excited about the DR and now question if we will even be there and check the port calendar daily. It has changed but we are still on it so my fingers are crossed.
Just know you aren't alone in your frustration. NCL's marketing has change to focus on gaining new cruisers and away from retaining their customers and it shows.