RiverCruiseLover

In 2018 Emerald Waterways, a spinoff of Scenic, reimbursed everyone for not being able to cruise on the Danube for 5 of the 15 days of Spendors of Europe due to low water conditions even though they footed the bill to put up a fully booked ship in 4-5 star hotels in Hungary and Austria. They were able to do this BECAUSE THEY'RE INSURED. I would be insistent that they refund your money in a timely matter. Deal with a customer service supervisor through email and not a regular phone rep. Stay away from Viking which is usually a great cruise. However right now they are requiring daily Covid testing and quarantining positives and companion in hotels for at least 5 days or until after that time you test negative. Then you have to return home. We cancelled our May 3 cruise because of this policy and rescheduled with vouchers in October. If still testing daily we will cancel again. Good luck!