I just got this from my travel agent. Appears April 3 date is no longer the key. It’s any paid for booked cruise through Sept 30 can be cancelled up to 48 hours before departure. We still hope to cruise April 1 but have a little time to see what develops in next couple of weeks. Did others on this cruise get this?
Dear Valued Guest and Travel Partner,
Regent Seven Seas Cruises continues to closely monitor the coronavirus situation and update appropriate actions as the safety, security and well-being of all our guests and crew is our number one priority.
With so much information coming from around the world very quickly, some may feel uneasy about traveling. Accordingly, we are introducing Regent Reassurance.
For all voyages embarking through September 30, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to sailing and receive a 100% Future Cruise Credit, which can be applied to any new booking within one year on any Regent voyage sailing between now and December 31, 2022.
We hope Regent Reassurance gives you the additional time, if needed, to evaluate conditions and help you feel confident in your decision to sail on your currently booked Regent voyage or to sail on a future one.
Please know that our team is working tirelessly to navigate through these ever-changing circumstances – because our priority is to take care of you, our extended family. Our Chief Medical Officer maintains constant contact with relevant local, federal and global agencies to ensure we have timely information to maintain and enhance our stringent protocols, which we believe are among the most comprehensive in the travel industry. We have been highly successful in maintaining a healthy environment on board our ships, and the comprehensive set of preventative actions put in place will help us ensure the safety, health and well-being of all our guests and crew. You can learn more about these steps on our website, www.RSSC.com.
We look forward to welcoming you on board.