Okay, to set the record straight, we paid full price for our cruise, and yes we were in a PH as we have booked this level of accommodation, and have always paid full price, for years. Not sure why this should matter to anyone, as, much like Crystal, once you leave your room everyone is treated equally, and as far as I remember, the only time I mentioned it, even onboard, was as a point of reference on my one post about COVID.
Yes, I am a TA, mostly retired, and I am open about it because people like to talk about cruises and cruise ships. After 18 years in the industry, I am fairly well-versed, and I often get asked. As a matter of preference, I don't even carry business cards when we travel and politely, but firmly, decline when asked, and it does happen, to take on someone's business. Like nancygp, we heard about the status match offer AFTER we had made the final payment for this cruise, applied, and were given Diamond status based on our 40+ cruises totalling close the 450 days. Frankly all it got us was a discount on the two bottles of wine we bought. Oh, and a load of laundry! As far as "special service" for ex-Crystal guests, I can say with certainty every member of the staff I talked did not know the match programme even existed. I lost track of the number of double-takes we got when, after being welcomed back, we admitted this was our first Seabourn cruise!