I have to say I felt so sorry for the staff on the two Silverseas voyages I have done. The clientele were, at least on my cruises, truly revolting snobs. The cabins are gorgeous, the food above average, the service outstanding...BUT...the entertainment not a patch on Cunard, for example (my fave)...very ordinary. I was shocked at the way passengers treated the staff with such disdain. We bought our two room attendants some beautiful waterford crystal necklasses to thank them for their outstanding care and one burst into tears. She said she loved Australian passengers because they were so nice