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heidiatmn1

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Cool Cruiser (2/15)

  1. My PVP told me the same last week and that it’s unfortunately a change (in regards to putting the TBA) on the names. He acknowledged that yes you can do it online but he can’t do it for me and did say they are pushing back on name change fee overrides as well. My theory is they’re making it easier for people to book direct vs using a PVP so they don’t have to pay them commission or “bonus”. My pvps name disappeared from all my emails from carnival as well starting march 1st. He had to re add me as a customer but only could do that after I reached out to him.
  2. I’d encourage computer literate adults to get their own carnival accounts and put their booking number in under manage cruises so they can look at excursions/cheers packages/pictures /that sort of thing. You’ll still be able to see their account as well and “check in” and choose their arrival time and also double check anything else they might have filled out. I did have my kids download the hub app prior to leaving so ready once on board but didn’t create them carnival accounts.
  3. I failed on 3/10-dissapointing as we have another room as well for the kids...will attempt it on my hubbys name I guess. Thank you for submitting your shareholder brokerage statement. Regrettably, we are unable to process your request to apply the shareholder benefit with the referenced reservation. In accordance with the terms of the shareholder onboard credit benefit, reservations with a reduced rate promotion do not qualify for the onboard credit. While it may have been inadvertently accepted in the past, we are now adhering to the conditions of the shareholder program. We sincerely apologize for any disappointment this has caused and trust, that as a Carnival investor, you will understand our position in this matter. Thank you for your continued support. We look forward to welcoming you on board!
  4. Yes-we've done this with our teenagers. You can either just get another key and have 2-1 for door lock and other for charges or you can ask them to switch the names completely. We did have issues with one of our keys not working the entire trip (gave up after 6 attempts at new keys) when they supposedly switched the name completely. Our room steward didn't think that had anything to do with it but who knows. Next time I'm just going the additional key route.
  5. 1) We are looking into buying the 15 photo pixels package that includes digital pictures. Am I correct that's the only way to get digital copies on a non digital ship? 2) Do they care which pictures I buy-do I need to be in them? We have a group traveling and thinking 15 photos is too many for any 1 cabin but between all of us would have no problems hitting the 15. 3) Do the photos have to be 8 x 10-usually the embarkation ones are smaller? 4) How does it work? I believe my mom had a folder at the desk she put her "maybes" into and then picked at the end of the cruise-that still how it works?
  6. They will. So sick she didn’t want to get out of bed/make the call yesterday. Her daughters are helping her with it today.
  7. In our party-not me thankfully. Mom and 2 adult daughters booked 2 rooms. Mom tested positive for influenza A and told not to travel (DR note) so 2 daughter don't want to go without Mom. They all 3 took out Carnival insurance so I assume 2 rooms will be covered-agree? What about flights, and hotel not booked thru carnival?
  8. We have a group that would like to check out Maho beach and watch the planes. One is in a manual wheelchair. We’ll have enough people to maneuver the chair over small curbs and such. Would sunset beach bar be an option? Do they have wheelchair accessible bathrooms?
  9. We have a car rented for August but the ArriveCAN requirements are scaring us off a bit. We need to fill out ArriveCAN before boarding in Seattle saying we’re coming into Canada by sea….yet we’ll be coming in by land earlier. I’ve been told you cant fill it out for 2 stops. Please let me know if/what you find out if you go this route.
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