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Joe&Barry

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  • Location
    Atlanta, Georgia

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Cool Cruiser

Cool Cruiser (2/15)

  1. Finally have air conditioning! Ours was fixed late yesterday. Apparently a section of 80 rooms was affected. I think the ship may need some updating. As I mentioned the staff, food, etc are great, but the ship is a bit dated in areas. We took an evening tour and dinner at Casa Aliaga with the ship. Turned out to be a nice evening. We stayed on the ship today having a relaxing day. We have previously been to Lima when we went to Machu Picchu on a land trip.
  2. Still no air conditioning and no communication either. I did ask about changing rooms and I was told the ship is full. So we didn’t sleep much, they gave us a small fan to use. We are in Lima today and tomorrow so hopefully they can get the part they need to fix it.
  3. We have had a great cruise until now. I’m sorry but now our air conditioning has stopped working for the second time. Today we came back to a hot room at 2pm and they told us that they were working on it and now it’s after 11pm and no ac and we are unable to sleep because of how hot it is. Front desk says they are working on it, but I bet it won’t be fixed because they probably don’t have the parts. To me this is ridiculous, they should always be able to fix issues. I understand mechanical problems occur but no excuses for not fixing it promptly. 🤬
  4. We are just finishing our first week onboard and I just wanted to let everyone know that our experience so far is excellent! The staff are wonderful and even remember our names. They’re are always smiling and so friendly. The food in the main dining room is great and service is great. We went to the pinnacle grill last night and it was also excellent. We have only taken one Holland America cruise in 2012. We’ve tried several others including Silversea. Our last cruise was on Silver Dawn last fall. We are enjoying this experience much more. The ship is older but in good shape. The crew is what makes this ship so much better.
  5. Hi, we are just off the Journey and had OBC to use so we took 3 excursions, just our opinion, but we found all of them to be poor and they were putting 40 of us on a tour. Very different from our Journey cruise to the Baltic’s in 2018 which were small groups about 20 people.
  6. Thank you both for the information.
  7. Hi All, We are on the Amadouro November of 2023 and very much looking forward to our time in Portugal. A couple of questions I have are: During the bus ride to Salamanca are there bathrooms on the bus or a stop along the way for those of us needing regular breaks? What is the typical weather like this time of year? I see this year there have been some pretty rainy periods and not very many of dry days. Thank you!
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