AnnieO2019

I have just done this on Encore in the past couple of weeks . As has already been said, go and ask at the square. They convert what you have paid for your trips into “refundable” OBC. I would also add that you don’t need to go to the square to check your account - mine was all correct on the Source App at all times during the cruise

We use it in the mornings to order coffee from Seabourn Square and then just go and pick it up (when I say “we” , of course I mean “my husband” while I wait in bed for his return with my coffee ! 😂) it is useful to connect to the internet, to check dining options (menus) when we are maybe by the pool and haven’t got the paper Herald with us. I have also booked an excursion using the app while on board and it has your itinerary (excursions, spa, TK booking etc).

Out of interest, where is the interconnecting door in the suite? We have one on an upcoming cruise and I was wondering if it would be an issue. I can’t picture where it is. Thanks

Man on ship gets a cold - this is not a problem. There are no isolation rules anymore.

Same with us - unable to book TK for March 24 or March 25 cruises. Same message “unavailable, try later”. For the March 24 cruise there do seem to be a lot of excursions which are bookable. Our TA enquired with Seabourn who just told her that they cannot say when this will be available. Not very helpful! maybe they are changing the rules for TK bookings?

A “Mindful Living” kayaking tour we took in the Norwegian fjords included stopping in a secluded area to stay still and meditate for 5 minutes. It was actually a lovely addition - the water was clear, there was no sound, the air fresh. I don’t recall that we paid any more for it.

You’re correct … I checked Source App and now I have two reservations on the same night - oh dear ……

Thanks for alerting us to this - I checked my itinerary (Encore June 2023) and my TK booking wasn’t there. It let me make a booking for the same day 15 mins earlier than the previous booking so the original one must have been completely deleted or it wouldn’t have let me make another! unless they sort this out there is going to be a lot of chaos in Seabourn Square on embarkation days - or at TK when people turn up for a booking which doesn’t exist !!

I am not surprised they have changed from Saline Bay, Mayreau, we have been on two Seabourn Caribbean cruises with this port advertised both times as a Caviar in the surf beach day but both times were cancelled due to choppy seas. While talking to the other guests we only found one who had ever experienced Saline Bay and that was some years ago. Most said it was usually cancelled. It’s better to have an achievable promise than to over promise and underdeliver.

In January it was Sunday the first week then Saturday the second - a 2 week cruise obviously , I don’t think they would have had it on a Saturday if people were joining that day.

In our case the ship was not allowed to visit an island due to Covid (it was in January when rules were tight) so the island authorities allowed the Captain to anchor a little way out. The Marina at the back of the ship was opened for a few hours ( I think 3 hours) and you could sign up for the activities - small sailboats you could take out on your own, the banana and couch floats being pulled at speed, paddle boards etc . It was great fun !

We have been on two Seabourn Caribbean cruises, one pre-pandemic and the other this year January 2022. Both advertised that there would be a beach day at Saline Bay but on both occasions the sea was too rough to tender and it was cancelled at the last minute. Talking to others on the cruise who had done the same cruise many times it seems Saline Bay is called off more times than it’s on. You may be lucky! We did have a Marina day instead this year which was great! Seabourn may need to rethink this location

Also the tourist season in Italy and Greece tends to wind down at the end of October with some restaurants and hotels closing for winter. Probably won’t affect sightseeing but just something else to take into consideration.

We booked our first Seabourn cruise with a Travel Agent (in UK) and got no OBC or any additional benefit. Seabourn then sent us an email and allocated us a Cruise Consultant in Seattle who we have booked directly with ever since. (4 more). Despite the time difference he will phone me whenever I ask via email and can find out questions about Flight Ease, the best deals available, excursions and any other questions I might have. im not sure if TAs work a bit differently in the U.K. compared to USA or Canada but I’ve regularly checked some of the main cruise TAs over here and have never found them offering a better deal than we have got by booking direct

I agree with frantic36, in the UK we don’t have a tipping culture either so it’s not at all strange. It’s one of the reasons we choose Seabourn because there is no requirement to tip. I have been at guest services when a guest has asked how to tip their room steward and the receptionist has replied that tipping is not expected or required. I know if you’re from the US or Canada it seems wrong not to tip because that’s your culture but it’s better to contribute to the crew fund. Why should only your server benefit when it’s the chef who prepared the fabulous food (for example) ?