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Julian_S

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  1. Hi MazFan. I managed the OK from Liverpool to Halifax and had a good time on the Atlantic Sun. Regarding the insurance, all ACL need is standard travel insurance that covers the minimum liability and repatriation cover in case of death. Standard travel insurance is fine, I purchased for one year as it wasn't much more. All you have to do is produce a ''facts sheet'' ie a statement of cover on one piece of paper, I did this as a pdf for them and it was instantly accepted, there was no magic involved in the end, the problem was one of poor communications (bad English by the Naples agent although my Italian is worse so i can't really complain!) If you've got any questions then please ask. Regards Julian.
  2. Well, my thinking (which is often wrong) is that Halifax to Liverpool is going to be chilly anyway, even in summer, so I don't anticipate spending much time out on deck. I assume the ship's interior, and most importantly my cabin will be heated so I'll not freeze to death. I'll just have to keep my fingers crossed on the weather, but what's the worst that can happen - stuck in the bathroom throwing up every two minutes. Liberty ships made it across by the thousand during the war and they are a fraction of the size.
  3. I thought I would update this thread to say that I have finally re-booked an Atlantic crossing later in Feb. I've treated myself to an owners cabin. I'll post a few pictures when I return as I understand data a very expensive with satellite hook-up. Now I just have to work out how to get through the docks to the ship. I expect the security at the gate will have a telephone number or maybe Grimaldi will give me a contact phone number, we'll see, it can't be rocket science!
  4. Thanks, interesting information. There was talk earlier on about the winter Atlantic weather. Yesterday I returned from Belfast to Birkenhead on the Stena Lagen in storm force 10. The wind was South Easterly as seemed to be the swells, and for the most part we were heading straight into it. To be honest I was surprised at how level the ship remained, no rolling due to the stabilizers, (I imagine, but heading square onto the swell wouldn't have introduced much rolling tendancy?) and no pitching as the distance between peaks was short compared to the hull length. It was mostly a jolty ride with just the odd thump or two. I was happy enough although I only wanted to drink water and not eat. :-) I did notice that we were down to 17-18 knots rather than the normal 20-21 knots but couldn't decide if that was due to the wind and waves slowing us or due to throttling back a bit to take it easy.
  5. Ah yes, I see now, sorry about that. This is what they say reference the container securing: ''the company also notes that the fleet continues to employ “cell?guides on deck”, a feature that ACL hopes will help continue its enviable track record of having never lost a container overboard in the last 30 years. The innovative design involves putting all ro-ro cargo midships and stowing heavier, more densely-stowed containerized cargo fore and aft, resulting in greater stability and a more efficient use of vessel space. In conventional ConRo ships, the containerized cargo is stored on deck with the lighter and less dense ro-ro cargo below deck, requiring a great deal of ballast for stability.''
  6. You got the wrong ship there, here's the ACL Atlantic Star. The boast that they have never lost a container at sea, I guess due to the way the containers are secured?
  7. Not yet LHT, I need to look into the holiday situation again and see what could fit. Now that winter's upon us, aside from icy winds, what's it going to be like on ''The Worlds largest Ro-Ro vessel'' (100,000 tons) if there's an Atlantic storm? I've had a passage on the Ben-My-Chree when there's a bit of a swell in the Irish sea and that doesn't bother me so much, the vessel was just pitching as the stabs stopped the roll. But could it be pretty unpleasant for days on end? I've never experienced a rough sea on a 100,000 ton vessel. Julian.
  8. Some more information and this time, rather astonishingly, it's good news. I took the Insurance validation certificate and converted it to Word format. Deleted some unimportant stuff to make space and then via some additional boxes added the ''key facts'' relevant information to it, ''key facts'' being my liability and medical/repatriation cover. I checked it all for accuracy, tidied it all up and converted it to a pdf document. I sent this to the Grimaldi girl as an illustrative example and asked her directly if this format would be acceptable to her - yes or no. Well bugger me, a few hours later she replied that it was fine and would I like to start a new booking. So it appears that they are really just looking for a self declaration and why on earth they are incapable of studying the documents themselves remains a mystery. Now that could have just been a work of fiction, it wasn't as I don't work that way and wouldn't want to saddle my family with a stack of expense if something bad happens. But there you go, sorted, as they say! Julian.
  9. Well chaps, I got busy yesterday evening while the misses was watching tripe on the box and produced my own document which essentials condenses the salient points onto a single sheet of paper. I'll convert it to pdf and bang it off to Grimaldi and see what they say. (No doubt the print colour will not be of the correct pantone or similar 😞 )
  10. Thanks for the replies, but I did have ''insurance declaration'' provided by Aviva, it just wasn't in an appropriate form. Reading the Grimaldi lady's words a few times it suddenly occurred to me that she is wanting me to make the deceleration, based on the Avanti policy myself. So I had the idea of making a pdf document or similar that detailed concisely, on one page, the cover I have. It's my own document, but it is essentially only reflecting what Avanti provide. I may give it a go, just for the fun of it really and see if I can blag it. Failing that then I'll try an agent as see what they can do for me. I've lost a bit of interest at the moment because I suspect the Atlantic air will be freezing cold for the next several months so I'd be mostly hiding in my cabin for a week. Julian.
  11. CC, you say they don't care, but they have a minimum of two people in their passenger department. One who appears to deal with the ACL stuff and and another that deals with their European Grimaldi Ro-Ro stuff as initially I was looking at a 7 day round trip from Portbury. My French is dreadful I'm afraid, I failed my 'O' level and hated it, good job I was good at science subjects. There is an English company that offers assorted trips, including this one so maybe I'll have a crack at booking it through an agent. Julian
  12. Good evening all, I thought I would bring you all an update, I'm still flogging a dead horse though. So yesterday I phoned the BIBA (British Insurance Brokers Assoc.) as recommended by Avanti. I told them my story and the odd request and they put me through to a broker who they suspected would help me. I explained everything, they made a note of my phone number and email address and said their team would look into it and I would hear back from them within an hour or two if they could help. No return communication was forthcoming. So I had another idea, I'd email the Grimaldi booking girl again and ask for the name of a British insurance company that had provided acceptable cover in the past, after all, a Brit must have traveled on an ACL vessel in the past. So below is my email and the reply that I got: Good morning Luciana, you may well remember our exchanges from a week or two ago regarding the format of the travel insurance requirement. So far I have failed in my search and have involved BIBA (British Insurance Brokers Association) but who have, as yet, failed to find a broker for me who can arrange a one page sheet for my cover (as you demand) Please can you assist me by checking your records and naming a British travel insurer who has provided the information in the format that you demand. You must have had many British people travelling as passenger on ACL vessels. If you could give me the company name(s) then I could contact them directly. Kind regards Julian The reply: Good morning, I'm so sorry but we don't have this informations because the passenger must provide - by themselves - theis assurance in order to travel on our cargo vessels . Remain at your disposal. Best regards Luciana Scotto di Frega GRIMALDI LINES Passenger Department Right, well I'm well and truly properly stumped now! What the blooming hell are they after? I'm at a loss here. I'd be very grateful for any thoughts that directly relate to this matter. Julian
  13. Good evening all, I thought I would bring you all an update, I'm still flogging a dead horse though. So yesterday I phoned the BIBA (British Insurance Brokers Assoc.) as recommended by Avanti. I told them my story and the odd request and they put me through to a broker who they suspected would help me. I explained everything, they made a note of my phone number and email address and said their team would look into it and I would hear back from them within an hour or two if they could help. No return communication was forthcoming. So I had another idea, I'd email the Grimaldi booking girl again and ask for the name of a British insurance company that had provided acceptable cover in the past, after all, a Brit must have traveled on an ACL vessel in the past. So below is my email and the reply that I got: Good morning Luciana, you may well remember our exchanges from a week or two ago regarding the format of the travel insurance requirement. So far I have failed in my search and have involved BIBA (British Insurance Brokers Association) but who have, as yet, failed to find a broker for me who can arrange a one page sheet for my cover (as you demand) Please can you assist me by checking your records and naming a British travel insurer who has provided the information in the format that you demand. You must have had many British people travelling as passenger on ACL vessels. If you could give me the company name(s) then I could contact them directly. Kind regards Julian The reply: Good morning, I'm so sorry but we don't have this informations because the passenger must provide - by themselves - theis assurance in order to travel on our cargo vessels . Remain at your disposal. Best regards Luciana Scotto di Frega GRIMALDI LINES Passenger Department Right, well I'm well and truly properly stumped now! What the blooming hell are they after? I'm at a loss here. I'd be very grateful for any thoughts that directly relate to this matter. Julian
  14. Avanti have agreed to refund my policy. I have to say that their handling of the situation has been very good indeed and I would recommend them to anyone. They have given me a telephone number for BIBA (British insurance brokers association) and say they could help, so watch this space..... Julian
  15. Good evening all, I'm new here and hoping someone can help me. I had/have booked a Transatlantic trip on an ACL freighter from Canada to the UK. ACL is a subsidiary of Grimaldi and I have had an exchange of emails with their passenger services girl in Naples. I needed insurance, specifically insurance to cover repatriation in case of death. I asked for recommendations, but they said that basically any would do, so I purchased insurance from Aviva that would cover me for my flight to Canada, cover when in Canada and for the cruise element of the journey back to the UK. 10 million quid's worth of medical & repatriation. So far so good......well I emailed them the policy details and the conditions etc which clearly showed what the cover extended to but it wasn't good enough. They wanted a form, ie a single piece of paper showing my name, policy and the repatriation cover.......Back on the blower to Aviva and they said they would send me an email detailing my name, cover policy and repatriation element.......Good I though, that would do the trick, so I forwarded this email and kept my fingers crossed. Nope, not good enough 😞 I spoke to Aviva again and they would not do any more for me. (I don't entirely blame them either) So luckily I hadn't paid for the cruise or flight, and there's plenty more on a continuous basis. But what the hell can I do, someone here must have had similar issues? Any recommendations would be gratefully received. Regards Julian.
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