Ronaldo807

I was referring to the non-complimentary options at Basecamp being included in the UDP. An earlier poster in this thread said that it was included with the a la carte credit, but others have said it isn't. Just trying to figure out what the accurate answer is.

I heard basecamp was not included and was confirmed by someone currently onboard. Was that report not true?

Are Pier 7 & Basecamp included in the UDP with the $20 per person per day credit?

So can the shareholder credit be used to offset the gratuities or not? We have always had something to purchase in the cruise planner using the credit, but we don't have anything else this time around.

Good to know that people still do it

I know people used to buy UDP then make all of their reservations before the cruise by booking/paying for each restaurant individually and then having that purchase refunded once they were onboard. Are people still doing that? Or did Royal catch on and stop allowing it?

I didn't realize the underground was closed so thank you for pointing that out. How far is the rail station and the underground? Would it be better to take a taxi/uber to Waterloo?

I read through some of the more recent pages and came out more confused, but maybe I'm over thinking this. Our party will be two adults and a 12 year old and our trip is next summer (2024). 1. We fly into Gatwick and then need to get to Gospel Oak, Tufnell Park, or Kentish Town stop. All three are roughly the same walking distance to our final destination. Does one have a more direct route from Gatwick? Do I buy the tickets in advance? Does it matter which website/app I use? This could be tricky given we won't know the exact time we will land, get our luggage, clear customs, etc. 2. We will need to get from one of those same three stops to Southampton for our cruise. Does one have a more direct route to Southampton on a Sunday morning? Do I buy the tickets in advance? Does it matter which website/app I use? 3. For general travel within the area while we are in London, I assume that we would just buy tickets/swipe our card when we are going somewhere versus buying tickets in advance. Would that be an accurate assumption?

We have a sailing booked where we end in Reykjavik, but we arrive in Reykjavik the day before (not the final morning like we are used to). Are we able to get off at any point to fly home that final day or do we still have to wait like normal on that last day? Trying to figure out if we can book an earlier flight home.

She did and they said everything looked fine on their end and supposedly entered a ticket to have it looked into by their infamous IT team. The sailing is in 2024 so not time sensitive, but wanted to get it addressed before it was. It seemed like such a simple fix on the cruise, but apparently more complicated to those over the phone 🤷‍♂️

1.40.0, but I don't think it's anything with the app. I have another cruise that is properly linked and showing as such on the app.

Tried that, but unfortunately still the same

Yes

It says it’s already linked

For reference, when looking at your reservations on the app, you should see My Cruise at the top left of each reservation. Last year we went on Allure of the Seas and I noticed the day before embarkation that "My Cruise" was no longer showing on the app. This ultimately led to me not being able to complete the muster drill, make onboard reservations, connect to the WiFi, etc. I was still able to see the reservation on the app, but it was essentially linked with nothing. After waiting in line at guest services and then at the internet desk it was discovered that my email address had been unlinked from the reservation. The lady at the internet desk re-linked it and everything worked perfectly. This was the first and only time I had an issue since Royal went to the app. My wife on the other hand had no issues at all. Fast forward to today and I now have the same issue with a sailing for next year. "My Cruise" does not show on the app which for now means I can't see any purchases/reservations we have made or make any additional ones. My wife's app is working as it should and shows all reservations made. I reached out to my TA who reached out to Royal who said everything looked fine on their end. Obviously it's not fine and I don't want to have to deal with this onboard again. Has anyone else experienced this? If so, what was the resolution so I can share that with my TA/Royal?

We booked flights through Celebrity for our European cruise this summer so we went ahead and added transportation to the airport on disembarkation day. Do they assign disembarkation times based on flight time and have the bus waiting accordingly? That has been our experience with Air2Sea and we never thought twice about it until I was looking at our reservation online and it showed an 11:00 am transfer which wouldn’t get us to the airport on time (and I’m assuming is well after last call to disembark).

Just called and got the same deal. They also swapped my daughter's (minor) classic non-alcoholic package for the zero proof package at no charge

So you got a better deal compared to what you expected to get? What number did you call? I know it's one of those luck of the draw deals.

How did you get the $13.99/day price? The standard difference between the packages now is $20 and on the cruise planner for my sailing, it's an $18 difference. Was the difference only $13.99 for your sailing?

So are minors who were previously booked under the all in promotion now automatically upgraded to the new zero proof?

Did it show sold out on the cruise planner or just reserved? Trying to understand how Celebrity shows sold out excursions when you are already booked for that excursion.

Are they actually updating the price you paid and refunding the difference back to your credit card? Or just canceling and rebooking for you (which is what Royal does)?

I was still able to very quickly buy the wifi upgrade before it kicked me out just now

Same question, how far in advance can you submit the request?