pmatawan

There were bridge instructors on board for several segments on Riviera during Jan- Mar sailings, but not every segment.

I feel bad for you, hope it works out for you. No lecture from me.

Do call Oceania or have your travel agent book for you. If you use the cart online, you will end up calling anyway to get the pricing fixed. Yes to your 2nd question.

Your complaint might force Oceania to revise this business practice. Too much false advertising by cruise lines and I, for one, applaud you for trying. Tired of seeing ads for 50% off when no one ever paid full price. Tired of false Simply More advertising saying "free shore excursions" and "free drinks". They can say "included, but saying free us just unconscionable. This industry needs to clean up some of its business practices and I would think some lawyers would jump at the chance to challenge this industry.

The answer is the Oceania website has some flaws and you have discovered on of them.

Lunch and dinner menus are usually posted on tv by 9:30-10am daily.

Any credit card payments made prior to your ship board credit hitting your account will be converted to REFUNDABLE shipboard credit.

On Riviera now. Don't worry about seating in main dining room. Often it is only 50-75% filled. At opening time, there may be a line, but the waiters line up and escort you to your table very efficiently. As others have said, the wait time is minimal.

While onboard you can only book the current segment. Make no sense, but tried on Riviera and told I couldn't book upcoming segment.

Same situation on Riviera, currently.

Riviera was supposed to travel through Red sea in May. Cruises were canceled from mid May through mid June so ship can travel around Africa instead.

I would like to think that also. I'm on Riviera now, wondering how the current crew will be affected. No one here seems to know yet, maybe senior officers. Many just joined the cruise in Singapore, hoping their contracts will be honored and just not terminated.

Probably the last cruiseline to cancel. They certainly withhold what was inevitable to the very last minute. I'm sure the decision was made months ago, just not shared with guests till now.

I'm a season cruiser, but 1st time on Oceania. Let me start by saying after experiencing the food and service onboard Riviera, I would find it difficult to go back to other mainstream lines. Yes, O is pricier, but for me, at this stage of my live, worth it. I've been onboard Riviera for well over a month now as part of a 72 day grand voyage sailing in Asia. On occasion, I've had some inquiries that either staff was either unable to answer or provided incorrect information. My first inquiry was related to when tender tickets would be available for independent travelers at a particular port. Destination services gave me a time and I arrived 30 minutes early, but they had already given out tickets for the first 3 tenders for independent cruisers(not ship excursions). Another example was a port listed as a tender port(Ha Long Bay), which I had heard was now available as a docking location. Again, destination services could not confirm that we would in fact be docking and not tendering. Why am I able to get proper answers from members on this site and not from onboard staff? Another example is inaccurate shuttle times published in Currents. In Ho Chi Minh City, Currents indicated shuttle service would not be available between 11am-2pm and 5pm-7pm due to meal breaks. Totally incorrect, shuttle service was continuously available. In another port there was no mention in Currents of the port shuttle to the gate, some guests walked toward the gate and were picked up by the but enroute. The shuttles were not easily identifiable and O staff could not direct us to them. When I inquired at reception regarding visa services and pricing, I was again given incorrect information. One last item, due to "technical issues" O found it necessary to shorten port times during one cruise segment. They were unwilling to explain what those issues were leading to rumors of an engine issue, which turned out to be the truth. But they fixed the issue after a week, but never readjusted our port times, we just arrived hours early to the last ports on that segment. For those of us with private excursions, it required numerous updates with our tour guides. Mid cruise surveys addressing some of these issues did not receive a response. In fairness to Oceania, this is the first time this ship has been in this part of the world, but I feel they have some communication issues that should be addressed.

The shuttle takes less than 30 minutes but is dependent on traffic. Last shuttle is 9:30pm. The information in Currents said shuttles don't run from 11am to 2pm and again from 5pm to 7pm to allow for meal breaks, but is inaccurate. The shuttles schedule from the bus company shows it leaves ship on the hour and returns from the city on the half hour. That may be inaccurate also as we got on a "crew shuttle" leaving the city at 2pm.