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About Cynrey

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  1. No but the new room holds more occupants
  2. No the cabins weren’t connecting, just 3 cabins in a row. My original room just had the sofa and the room they moved me to has a sofa that pulls out to a bed. So the new room would hold more people
  3. Yes, a few days after booking we were all in the correct cabins on RC website
  4. We don’t receive one from RC, just from travel agent. RC had them all listed correctly Initially.
  5. Oasis of the Seas, Dec 8, 2019
  6. No upgrade. Honestly they are in a less desirable location, a downgrade imo
  7. My husband and 2 other couples booked a RC cruise in May 2019 for a sailing this December to celebrate a birthday and a wedding. We all booked through a travel agent and we specifically chose 3 ocean view balcony staterooms that were right next to each other on deck 12, midship. The reservations were made, the trip was paid for and we all received confirmation from RC and the travel agency. Yesterday I went into cruise planner and discovered RC has assigned me a different stateroom, on a different deck, at the very back of the ship. The other couples checked theirs and we discovered that RC changed another couple in our group as well. The remaining couple was not moved. So now, we are all separated, on different decks. RC never notified any of us of any changes, I just happened to notice. The ocean view balcony rooms are sold out now. Our travel agent is working with RC to see why and if anything can be done to fix this issue. I am absolutely livid! Any advice?
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