While I don't pay much attention to the elevator music, perhaps Celebrity should consider upping their game. It does not cost them much, Sometimes it is the little things thing sets one apart...
When I go to the Waldorf Astoria, they knock the ball out of the park in every inning. Perhaps Celebrity could aspire to be more like them.
The differences seem to be in outstanding service and not doing silly things ... The WA bases their pricing upon their reputation.